Powerbook replaced with a new Macbook by Applecare....questions...

cogsinister · 10:03 AM

Hi everyone,

After allmost 3 years (bought in London UK in December 2004) of faults on my Powerbook 12 inch G4 1.33 that add up to:

3 replaced logic boards (would have been 4 with the latest failure).
Superdrive failure.
PSU failure.
Trackpad buttion failure.

Applecare decided to replace my computer with a new macbook (2.16, 120 gig HD)

I have my old dead machine ready for UPS pickup today......

has anyone any experience of how long the replacement process will take....does it start as soon as i confirm that the powerbook is in transit with UPS ?

Will Apple canada first have to recieve the laptop and check it out before replacing it ?

Any help is welcome on this...

Neil.

Roessnakhan · Sep 21, 2007, 08:52 AM

Repairs can really vary. I've had repairs that have taken a 3 days total (meaning that they got to it and finished it the second day then shipped it off), and some that have taken over a week. It just matters on the time you send it - I don't think there are a lot of problems out there right now for Macs so you might have a quick turnaround.

Squonk · Sep 21, 2007, 09:09 AM

Sorry to hear about all your problems, but getting a new MB for it is awesome! Even if you'd rather have an MBP, you could sell the MB. I hope you get your new machine very quick indeed!

Cybergypsy · Sep 21, 2007, 09:10 AM

I hope its fast

cogsinister · Sep 21, 2007, 09:51 AM

Quote:

Originally Posted by Squonk

Sorry to hear about all your problems, but getting a new MB for it is awesome! Even if you'd rather have an MBP, you could sell the MB. I hope you get your new machine very quick indeed!

Yeah.....i would have liked a MBP, but it seems the macbook replaced the Ibook and the 12 inch Powerbook.....at least i got the mid range model and not the base 2ghz....

I tried for an upgrade to 2 gig of ram.....but no luck......

I am just glad the Applecare plan paid off......i love my PB, but i just can't trust it anymore....the latest logic board lasted 7 months......its been in for repair for months over the last 2 and a bit years.......

I must say Applecare canada have been great all the way thru this......i even got a free Ipod nano after logic board #2 !!!

cogsinister · Sep 21, 2007, 09:57 AM

Quote:

Originally Posted by Roessnakhan

Repairs can really vary. I've had repairs that have taken a 3 days total (meaning that they got to it and finished it the second day then shipped it off), and some that have taken over a week. It just matters on the time you send it - I don't think there are a lot of problems out there right now for Macs so you might have a quick turnaround.

Er, did you read my post at all ?

The Powerbook is being REPLACED....with a new Macbook.....nothing is being repaired....

cogsinister · Sep 21, 2007, 10:01 AM

Quote:

Originally Posted by Cybergypsy

I hope its fast

Yeah so do i...

stage one is wait for UPS to pick up old computer.....ive got my eyes on the road for the van pulling up.....

Stage two is inform the lady at Apple replacements in Toronto that the old mac is in Transit to her.....then hopefully things can get into gear....

I wonder how long UPS standard will take to get from Fredericton NB to Markham ON, bearing in mind this is friday and maybe the deliveries dont move on sat/Sun ?

Oh this waiting is killing me !!!!!!!!!!!

tibi08 · Sep 22, 2007, 08:37 AM

Quote:

Originally Posted by cogsinister

Er, did you read my post at all ?

The Powerbook is being REPLACED....with a new Macbook.....nothing is being repaired....

By replaced, do you mean they are repairing your Powerbook?

cogsinister · Sep 22, 2007, 08:38 AM

Quote:

Originally Posted by tibi08

By replaced, do you mean they are repairing your Powerbook?

No T, you know what i mean !!!

Jiddick ExRex · Sep 22, 2007, 09:09 AM

I hope the repair will be quick for you! :P

kellen · Sep 22, 2007, 11:40 AM

Maybe after this repair they will replace it if it breaks again!

I kid.

Sep 21, 2007, 08:08 AM	#1
cogsinister macrumors 6502a Join Date: Aug 2006 Location: Fredericton NB Canada	Powerbook replaced with a new Macbook by Applecare....questions... Hi everyone, After allmost 3 years (bought in London UK in December 2004) of faults on my Powerbook 12 inch G4 1.33 that add up to: 3 replaced logic boards (would have been 4 with the latest failure). Superdrive failure. PSU failure. Trackpad buttion failure. Applecare decided to replace my computer with a new macbook (2.16, 120 gig HD) I have my old dead machine ready for UPS pickup today...... has anyone any experience of how long the replacement process will take....does it start as soon as i confirm that the powerbook is in transit with UPS ? Will Apple canada first have to recieve the laptop and check it out before replacing it ? Any help is welcome on this... Neil. Last edited by cogsinister; Sep 21, 2007 at 10:03 AM.
	0

Sep 21, 2007, 09:09 AM	#3
Squonk macrumors 65816 Join Date: Mar 2005	Sorry to hear about all your problems, but getting a new MB for it is awesome! Even if you'd rather have an MBP, you could sell the MB. I hope you get your new machine very quick indeed! __________________ iSwitched in 1988 MP quad 2.8 (8GB/1.5TB/ATI 2600), iPhone4 32GB, iPods What to get? MBP13, MBA 11 or 13 or iPad2???
	0

Sep 22, 2007, 09:09 AM	#10
Jiddick ExRex macrumors 65816 Join Date: May 2006 Location: Roskilde, DK	I hope the repair will be quick for you! :P __________________ The owner of a perfect SR MBP 2.2 Matte!
	0

Sep 22, 2007, 11:40 AM	#11
kellen macrumors 68020 Join Date: Aug 2006 Location: Philadelphia	Maybe after this repair they will replace it if it breaks again! I kid. __________________ Octo MP 2.8. 23" ACDs.
	0

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Sep 21, 2007, 08:52 AM	#2
Roessnakhan macrumors 68030 Join Date: Sep 2007 Location: Albuquerque, USA	Repairs can really vary. I've had repairs that have taken a 3 days total (meaning that they got to it and finished it the second day then shipped it off), and some that have taken over a week. It just matters on the time you send it - I don't think there are a lot of problems out there right now for Macs so you might have a quick turnaround. __________________ "I reject your reality and substitute my own." - Adam Savage portfolio \| twitter \| flickr \| last.fm Retina MacBook Pro, MacBook Air, iPad mini, iPhone 5, AppleTV, iPod Classic
	0

Sep 21, 2007, 09:10 AM	#4
Cybergypsy Banned Join Date: May 2006 Location: Central Florida!	I hope its fast
	0

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