Hi everyone, After allmost 3 years (bought in London UK in December 2004) of faults on my Powerbook 12 inch G4 1.33 that add up to: 3 replaced logic boards (would have been 4 with the latest failure). Superdrive failure. PSU failure. Trackpad buttion failure. Applecare decided to replace my computer with a new macbook (2.16, 120 gig HD) I have my old dead machine ready for UPS pickup today...... has anyone any experience of how long the replacement process will take....does it start as soon as i confirm that the powerbook is in transit with UPS ? Will Apple canada first have to recieve the laptop and check it out before replacing it ? Any help is welcome on this... Neil.