Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Apple Hardware > Notebooks > MacBook Pro

Reply
 
Thread Tools Search this Thread Display Modes
Old Jan 4, 2008, 12:56 AM   #1
spaceballl
macrumors 68020
 
spaceballl's Avatar
 
Join Date: Nov 2003
Location: Silicon Valley
Are macbook power adaptors covered in Applecare? Mine "ripped"

Hi there,

I have a 13" macbook and my magsafe power adaptor all of a sudden stopped working last night. The light wouldn't light up. When I grabbed it to look at it, I saw that there was a small tear where the adaptor meets the cord. I really don't put the adaptor under much strain - I travel with my work PC, not my mac, so it doesn't even get stressed beyond the confines of my bedroom - i know i didn't rip this or anything. Do I need to buy another adaptor or if I take my "still in warranty" macbook to the store, will they replace the adaptor? Thanks!

-Kevin
spaceballl is offline   0 Reply With Quote
Old Jan 4, 2008, 01:03 AM   #2
WildCowboy
Administrator/Editor
 
WildCowboy's Avatar
 
Join Date: Jan 2005
Technically, if it's due to accidental damage or rough treatment, it wouldn't be covered, but if it's a defect, it would be covered.

That said, there have been enough complaints about the design of the power adapter that you shouldn't have a ton of trouble getting them to replace it for you free of charge.
__________________
Editor in Chief, MacRumors
WildCowboy is offline   0 Reply With Quote
Old Jan 4, 2008, 01:15 AM   #3
heatmiser
macrumors 68020
 
Join Date: Dec 2007
The adapter is defective, and a known fire hazard. Replacing it is the least they could do (which is precisely why they'll do it).
__________________
Always on the lookout for longer battery life...
heatmiser is offline   0 Reply With Quote
Old Jan 4, 2008, 01:19 AM   #4
craigverse
macrumors 6502
 
Join Date: Dec 2006
Location: Reno, NV
Send a message via AIM to craigverse Send a message via Yahoo to craigverse
They will replace it. It's a faulty design. I had my 17inch macbook pro adapter replaced 3 times. Finely I taped the end so it couldn't move and fray like it does. Good luck!
__________________
24" iMac, 17" MBP, 15" MBP, Airport Extreme N, 140GB Apple TV, 80GB 5g iPod, 16GB 3G iPhone, BT Mighty Mouse, Wireless Keyboard
craigverse is offline   0 Reply With Quote
Old Jan 4, 2008, 05:26 AM   #5
skyrider007
macrumors 65816
 
skyrider007's Avatar
 
Join Date: Aug 2007
Location: Bangkok
I have had my adapter replaced twice in six months. I must say it is one of the worst designed Apple products. My 3 year old VAIO adapter is much more rugged and durable. Who needs a white useless plastic brick when it just doesn't work. I'd rather have a conventional laptop adapter for my MBP rather than this industrial design piece of art that breaks every other month.

Ranting aside, yes it is covered under warranty. Return it and get a replacement.
__________________
15.4" MacBook Pro 2.0GHz i7 iPad 3G iPod Touch 16GB (2G)
BlackBerry Bold 9780 (white)
skyrider007 is offline   0 Reply With Quote
Old Jan 4, 2008, 02:03 PM   #6
worldwearyeyes
macrumors regular
 
Join Date: Mar 2005
I was at the Genius bar the other day, and the person next to me brought their charger in because it "ripped". The genius said this wasn't really covered because it appeared to be due to user wear, but he went ahead and replaced it "because he was a nice guy." so take your chances and have a genius take a look.
worldwearyeyes is offline   0 Reply With Quote
Old Jan 4, 2008, 02:06 PM   #7
iJawn108
macrumors 65816
 
iJawn108's Avatar
 
Join Date: Apr 2006
mine burnt, started ommiting an oder(thats how i knew what happened) and is completely charded through the cord... im not even under applecare but they are sending me a new one.
__________________
Eagerly awaiting the new Mac Pro
iJawn108 is offline   0 Reply With Quote
Old Jan 4, 2008, 02:14 PM   #8
martin1000
macrumors regular
 
Join Date: Apr 2005
Location: Washington, D.C.
About 6 months ago, my power adaptor stopped working. I called Applecare and they replaced it no questions asked.
__________________
24" iMac 2.4 GHz Aluminum | 13" uMBP 2.26 GHz
iPhone 4 Black 32GB | iPad 3G 64GB
Apple TV
martin1000 is offline   0 Reply With Quote
Old Jan 4, 2008, 02:16 PM   #9
heatmiser
macrumors 68020
 
Join Date: Dec 2007
Quote:
Originally Posted by worldwearyeyes View Post
I was at the Genius bar the other day, and the person next to me brought their charger in because it "ripped". The genius said this wasn't really covered because it appeared to be due to user wear, but he went ahead and replaced it "because he was a nice guy." so take your chances and have a genius take a look.
Good old Apple Store arrogance :^)
__________________
Always on the lookout for longer battery life...
heatmiser is offline   0 Reply With Quote
Old Jan 4, 2008, 03:08 PM   #10
spaceballl
Thread Starter
macrumors 68020
 
spaceballl's Avatar
 
Join Date: Nov 2003
Location: Silicon Valley
Thanks for all the feedback! I'll give it a shot
spaceballl is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Notebooks > MacBook Pro

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
thread Thread Starter Forum Replies Last Post
MacBook power adaptor with MacBook Pro sportsfan27 MacBook Pro 1 Jun 30, 2010 09:37 PM
Is the Airport problem covered in applecare? Puffoath Mac Peripherals 4 Apr 25, 2008 02:59 PM
MacBook power adaptor with new MBP dabeeeenster MacBook Pro 4 Mar 18, 2008 04:09 AM
Is the power brick covered by applecare? dollystereo MacBook Pro 2 Jul 7, 2007 03:59 PM
Macbook Power Adaptor Bob Jovi MacBook Pro 5 Feb 12, 2007 10:20 AM


All times are GMT -5. The time now is 10:13 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC