New Powerbook screen Problem...

aethier

macrumors 6502a

Original poster

• Oct 16, 2003

• #1

😕

Hello, i just got my new 15 inch powerbook, everything is nice and dandy, except the screen. when ever something is highlighted, or is dark there is a bunch of red pixels that are there, and it is rather annoying... any suggestions?????


aethier

thanks

 

S

switchingGeek

macrumors member

• Oct 16, 2003

• #2

fixing the stuck red pixels..

Mine went away on it's own, in a few days. Others have also suggested massaging the pixels - read one of the posts on this page -
https://forums.macrumors.com/showthread.php?s=&threadid=41600#newpost

Best of luck with that!! Also if you have more than a few (undefined) stuck pixels, apple should replace it.

If you go to the nearest store within 5 days of purchase, apparently they are authorized to replace the unit. I read this on some other thread.

Best of luck!!

 

aethier

macrumors 6502a

Original poster

• Oct 16, 2003

• #3

hmm, i dont think i was too clear, it is not dead pixels, it is probably a graphics card problem, to clear things up, my pixels are find, well i dont know how to explain very well. ok here i will try:

where ever there is dark shades, i get red pixels, they are not dead or stuck because when i move it around they go with the shadows. for exaample in the dock. the system prefs icon looks fine, then when oi click on it and it gets dark, i turns all red..

aethier

and it does it very much

 

M

Mblazened

macrumors regular

• Oct 16, 2003

• #4

bad video card. Needs to be serviced.

 

aethier

macrumors 6502a

Original poster

• Oct 16, 2003

• #5

excuse my impoliteness, but could you guys please give ideas, i sure as hell do not feel like having to send it back to apple, and white 2 weeks to get a new one, oh and my "D" key keeps popping out even when i put it back into its place..

aethier

 

aethier

macrumors 6502a

Original poster

• Oct 16, 2003

• #6

Originally posted by Mblazened
bad video card. Needs to be serviced.

Click to expand...

my thought exacly, so do i have to send it back to apple. and they will send me a new one?

aethier

 

aethier

macrumors 6502a

Original poster

• Oct 16, 2003

• #7

anyways, just got off the phone with apple support, and they said that i have to bring to be serviced.

aethier

thanks to all the responded

 

E

ebuc

macrumors regular

• Oct 16, 2003

• #8

D-KEY Problems

my d-key isn't working as well as the others, it takes more effort to make it actually work, so maybe its a problem in general, hmmmmmm