iOS App Store - user reviews appear on some devices but not others

Has anyone else had problems with the page for their app not refreshing on the iTunes Store? I know I have at least one review on most devices, but iTunes and the App Store on my development system and iPod touch do not show it. I would prefer not to buy a new system each time I want to check for reviews . I have looked for a way to manually refresh the page in iTunes, but with no success. If anyone has any input or advice, it would be greatly appreciated.

I suspect the page is cached on my system, but there could be some server caching playing into the problem.

Thanks again

Luke Gladding

Greencardman said:

Congratulations on your app launching by the way, it looks good.
I see one review. Have you tried opening and closing iTunes and seeing if it does anything? I checked, there's nothing in the preferences that seems as if it would clear any cache, so I'm not sure how you would do it.

Click to expand...

Thanks for the congratulations.

I have tried opening and closing iTunes, launching iTunes from the phobos URL, refreshing my cache in Safari (in the odd chance that the cache was shared across WebKit), all without any success. Thanks for checking for reviews (I didn't want to spam this list with the app link but figured someone would probably follow my signature to find it).

If I do find a solution, I will be sure to post it here. It's hard to believe that no one else has encountered the problem.

Thanks again

Greencardman said:

Have you checked if this is a short term problem, or does it persist over time? It would be very weird if your system and your iPhone never updated themselves to check if new information is available. Maybe it just doesn't do it often.

Click to expand...

It's been at least 4 days since the review ( not commenting on the note attached to it ) was posted and still nothing on my desktop system or iPod touch.

BTW: I checked out your site. I had been looking for a list of sites that publish releases and reviews for iPhone apps. Thanks again.

xsmasher said:

Reviews are stored separately for each Country. Lucas, I bet you have one (or more now) reviews in the US store, but none in the Canadian store. Got to the iTunes home page and used the dropdown at the bottom of the page to switch to other countries, and see the reviews left in that country.

Click to expand...

Thanks for the tip. I did realize this was the problem after discovering that everyone congratulating me on new reviews was not on the same store as myself. How embarrassing . I just noticed your post today, sorry for the late reply.

To anyone else interested, there is a perl script from Erica from TUAW that scrapes all the stores and presents the results on one page.

http://blogs.oreilly.com/iphone/2008/08/scraping-appstore-reviews.html

Thanks again.

Luke