Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone

Reply
 
Thread Tools Search this Thread Display Modes
Old Sep 8, 2008, 07:08 AM   #1
Noted
macrumors member
 
Join Date: Mar 2006
iTunes Store purchases disappeared!?

So I bought some songs from the iTunes music store on my iPhone, but when I plugged my iPhone into my Mac, and ejected it, they were gone and I can't get them back! They're also not on my Mac either. What the hell! I paid for them and now they're gone! Is there any way I can get them back?
Noted is offline   0 Reply With Quote
Old Sep 8, 2008, 07:14 AM   #2
xUKHCx
Administrator emeritus
 
xUKHCx's Avatar
 
Join Date: Jan 2006
Location: The Kop
First check iTunes - Store - Check for Purchases

If that doesn't work do this


Go into iTunes Store on your computer and then go to your account - Purchase History. Then select report a problem, you'll have to click on the little grey arrows and then report a problem on the next page. Write in the box what happened (it is quite a common problem with purchasing music they way you described)>


You will most likely be informed via email within a day or two that you can redownload the music.
xUKHCx is offline   0 Reply With Quote
Old Sep 8, 2008, 07:27 AM   #3
jruc4871
macrumors regular
 
Join Date: May 2005
Location: Washington, DC
Same thing happened to me on Saturday - I completely lost two albums.

I actually called up iPhone support and they put me through to iTunes support who re-posted my albums.
jruc4871 is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
thread Thread Starter Forum Replies Last Post
'Unknown iTunes Error (11111)' prevents iTunes Store purchases caffeeneaddict Mac Applications and Mac App Store 3 Nov 18, 2012 03:12 PM
iTunes Store Gift Cards iStarbox93 iPod 1 Oct 1, 2011 03:25 AM
Itunes store menubar disappeared EmilH Mac Basics and Help 1 Mar 26, 2011 12:17 PM
All iTunes store content disappears from UK Apple TV rjheys Apple TV and Home Theater 0 Feb 10, 2011 08:24 AM
Chapter Markers from iTunes movie purchases disappearing? Steve Jobs=God Mac Applications and Mac App Store 0 Sep 6, 2008 11:54 AM


All times are GMT -5. The time now is 11:54 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC