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iPod Apple is giving me a new iPod Nano for free!

gan6660

gan6660

macrumors 65816
Original poster
I have a 4gb 1st gen nano that overheated when it was charging. I called them and explain the problem and they said they will send a new nano out for free!
 
marbles said:
Burned , my gosh ...that is interesting ...glad you are ok
Click to expand...

I remember reading about the 1G Nanos burning people when they first came out 😱 The 2GB 1st gen I had got really hot when charging, but I never found out if it would ever burn me because the screen broke so I had to RMA it for a new one 😛 The replacement I got didn't get hot (nor did it's screen break)
 
it's a known issue and apple has said it will replace any 1g iPod Janos experiencing exploding batteries,etc.
 
They do that so you don't get burned and you don't complain and you don't make another PR problem for Apple. POWER TO THE PEOPLE!
 
reberto said:
I remember reading about the 1G Nanos burning people when they first came out 😱 The 2GB 1st gen I had got really hot when charging, but I never found out if it would ever burn me because the screen broke so I had to RMA it for a new one 😛 The replacement I got didn't get hot (nor did it's screen break)
Click to expand...

wow , a lucky escape there ?

There really does seem to be a problem with QC at Apple these days , it's a real shame that more of the billions they make is not spent on testing products thoroughly before they are released to the general public.

This will affect them , badly .
I fear as more and more machines / iPods / iPhones are released this problem will get worse , QC needs to be top priority if they are to maintain a reputation as a quality brand .....I feel that this 'image' is already beginning to slip , Apple will become slated like MS if they are not careful.
 
reberto said:
I remember reading about the 1G Nanos burning people when they first came out 😱 The 2GB 1st gen I had got really hot when charging, but I never found out if it would ever burn me because the screen broke so I had to RMA it for a new one 😛 The replacement I got didn't get hot (nor did it's screen break)
Click to expand...

I remember that! Whoa, bringing back memories. Used to almost drop the damn thing every time I picked it up after charging 🙂

andy.
 
marbles said:
wow , a lucky escape there ?

There really does seem to be a problem with QC at Apple these days , it's a real shame that more of the billions they make is not spent on testing products thoroughly before they are released to the general public.

This will affect them , badly .
I fear as more and more machines / iPods / iPhones are released this problem will get worse , QC needs to be top priority if they are to maintain a reputation as a quality brand .....I feel that this 'image' is already beginning to slip , Apple will become slated like MS if they are not careful.
Click to expand...

I must admit, I think you have a point. My rev A MBP has had 3 charging bricks and two batteries, and has the overheating issue they all had. My brothers Macbook has both palmrests cracked. However, my previous Apple, a Powerbook G4 12in, had no problems. It used to be the case you'd give Apple a by-ball because it was revision A, but hey, we're in 2008 now, it can't work like that anymore!

Of course, just my experience 🙂 Still love Apple!

andy.
 
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