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Old Oct 1, 2008, 11:53 AM   #1
guymarble
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Exclamation Help! Iphone Went In Washing Machine!!

Hi guys, need urgent help my iPhone was in my jeans pocket which then went in the washing machine. It is now dead and I don't know what to do!

I am on an o2 contract and bought it in the apple store. Will there be a guarantee with it? Or will I have to buy a brand new iPhone?

Please can someone help me

Thanks,
Guy

btw this is my 1st post
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Old Oct 1, 2008, 12:00 PM   #2
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Sorry, warranties don't typically include any sort of idiot clause. It buy a new one or get a different phone.
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Old Oct 1, 2008, 12:08 PM   #3
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Oh man that sucks :[

Like above, Apple's warranty doesn't cover user (or washing machine) inflcted damage. You would have to get a new phone. Also I believe that inside the iPhone there is one of those water sensor things?? So if it has been dropped in water, it will show that so you couldn't BS your way out of it. I'm sorry for your loss.

One question, how did you not feel it in the pocket?? Haha it's not a very small phone. In rush or have someone else do it? Not that I'm dogging you...but now you have me kind of nervous about this situation as I am at college and tend to be careless with laundry
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Old Oct 1, 2008, 12:13 PM   #4
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Old Oct 1, 2008, 12:22 PM   #5
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I just rang up o2 and I have to get a new one

It happened because I'd just been out on a walk and fell in mud so was in a rush to get my jeans in the wash and totally forgot about it

oh well....i know what's going on my xmas list this year

Thanks anyways
Guy
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Old Oct 1, 2008, 12:24 PM   #6
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Bring it to the Apple Store

Dude, just bring it to the geniuses at the Apple store and tell them it stopped working and you don't know why. What's the worse that can happen? - they spend two hours troubleshooting just to come back and say, "It appears you dropped this in water so we can't replace it." Oh well, you will be in the same position you are now. Best that can happen is they can't figure out what is wrong and you get a new phone. For $300 bucks it's worth a shot.
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Old Oct 1, 2008, 12:25 PM   #7
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Don't throw it out yet. Let it dry out completely ( a couple of days) and if you are lucky it might start working again. I've heard others doing this and it has worked for them.

Put it in front of a fan or something and let it dry out. Good luck.
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Old Oct 1, 2008, 12:26 PM   #8
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Originally Posted by Eso View Post
Dude, just bring it to the geniuses at the Apple store and tell them it stopped working and you don't know why. What's the worse that can happen? - they spend two hours troubleshooting just to come back and say, "It appears you dropped this in water so we can't replace it."
HA!

They will know in a *moment* that it's been water damaged. And they'll know that you know that

EDIT: But ya ... you can try to dry it out (search/google for tips). People have had success doing that. But given that it's gone through a "rigorous clean", not sure what you can expect.
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Old Oct 1, 2008, 12:27 PM   #9
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if it is because of water... sit it in a bowl of dry rice for a week or so. it helps pull out the moisture.
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Old Oct 1, 2008, 12:27 PM   #10
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HA!

They will know in a *moment* that it's been water damaged. And they'll know that you know that
yup, all they have to do is shine a light into the headphone jack.
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Old Oct 1, 2008, 12:35 PM   #11
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Quote:
Originally Posted by guymarble View Post
Hi guys, need urgent help my iPhone was in my jeans pocket which then went in the washing machine. It is now dead and I don't know what to do!

I am on an o2 contract and bought it in the apple store. Will there be a guarantee with it? Or will I have to buy a brand new iPhone?

Please can someone help me

Thanks,
Guy

btw this is my 1st post
Man, I hate to be a jerk but are you kidding? How can you even think that Apple would guarantee it?

Please explain to all of us how either O2 or Apple is responsible in any way for YOU putting your phone in the washing machine.

Since this is your first post, I will give you some advice.....don't come in here complaining about how you destroyed your phone and want Apple to replace it. I for one am sick of hearing it. Everyone that destroys their phone expects Apple to pay for it. It's theft! If you were so worried about your phone you would have checked your pockets before you turned the machine on!!!!

Again I don't mean to flame you and I'm sorry your phone is thrashed, but come on......Manufacturer Warranties do not cover user abuse or stupidity. So like everyone else who did something boneheaded with their phone, you'll have to shell out the cash if you want another one.
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Old Oct 1, 2008, 12:37 PM   #12
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Quote:
Originally Posted by Eso View Post
Dude, just bring it to the geniuses at the Apple store and tell them it stopped working and you don't know why. What's the worse that can happen? - they spend two hours troubleshooting just to come back and say, "It appears you dropped this in water so we can't replace it." Oh well, you will be in the same position you are now. Best that can happen is they can't figure out what is wrong and you get a new phone. For $300 bucks it's worth a shot.
First off....that is fraud and theft. We can see where your integrity is.

Second, it will take 3 seconds not two hours. They will shine a light down the headphone jack and tell you to buy a new one.
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Old Oct 1, 2008, 12:40 PM   #13
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Man, I hate to be a jerk but are you kidding? How can you even think that Apple would guarantee it?

Please explain to all of us how either O2 or Apple is responsible in any way for YOU putting your phone in the washing machine.

Since this is your first post, I will give you some advice.....don't come in here complaining about how you destroyed your phone and want Apple to replace it. I for one am sick of hearing it. Everyone that destroys their phone expects Apple to pay for it. It's theft! If you were so worried about your phone you would have checked your pockets before you turned the machine on!!!!

Again I don't mean to flame you and I'm sorry your phone is thrashed, but come on......Manufacturer Warranties do not cover user abuse or stupidity. So like everyone else who did something boneheaded with their phone, you'll have to shell out the cash if you want another one.
ok well i'm sorry for any inconvenience my message may have caused....but I wasn't asking if o2 or apple could do anything....I was just wondering if anyone else had been in the same or similar situation, from which they may have offered advice!
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Old Oct 1, 2008, 12:46 PM   #14
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Originally Posted by Eso View Post
Dude, just bring it to the geniuses at the Apple store and tell them it stopped working and you don't know why. What's the worse that can happen? - they spend two hours troubleshooting just to come back and say, "It appears you dropped this in water so we can't replace it." Oh well, you will be in the same position you are now. Best that can happen is they can't figure out what is wrong and you get a new phone. For $300 bucks it's worth a shot.
One check of it and they'll see it's contacted water on all the little areas that are designed to show this.


You lie to them, and you get busted, and you're in bad books for starters, irrespective of the ethics of it. They'll know within a minute or two i'd imagine. the OP having to lie and shrug shoulders when OP is asked what happened will be a sign also. Fess up (if they ask) and get a new one with insurance if you want it.
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Old Oct 1, 2008, 12:49 PM   #15
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Squaretrade's warranty with accident and spill damage would have covered this sort of thing. I just purchased it on Monday...$76 (After 30% coupon code) for 2 years including accidents and spills is not bad at all!

bc
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Old Oct 1, 2008, 12:53 PM   #16
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this happened to two friends of mine. one washed his iphone in the washer, and the other jumped into a hot tub in board shorts with his iphone in it.

both of them took their iphones back to the apple store and told the genius what happened. one got a free replacement, the other didn't because the warranty ran out... the genius recommended letting it dry completely and have the battery replaced. ifixit.com or something... good luck
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Old Oct 1, 2008, 12:54 PM   #17
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Quote:
Originally Posted by guymarble View Post
ok well i'm sorry for any inconvenience my message may have caused....but I wasn't asking if o2 or apple could do anything....I was just wondering if anyone else had been in the same or similar situation, from which they may have offered advice!
No incovinience at all, it's just shocking that it would even cross your mind that a company would guarrantee a product that was abused by the end user.

I am sorry if my passion upset you, but how do you think Apple pays for the new phone that people who abused their phone gets for free? They pass the price on to us, and I am unwilling to pay a penny more for my phones to cover the cost of people who can't take care of theirs.

Advice: Take better care of your $700 iPhone, so that you don't have to spend another $700.
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Old Oct 1, 2008, 12:56 PM   #18
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ok well i'm sorry for any inconvenience my message may have caused....but I wasn't asking if o2 or apple could do anything....I was just wondering if anyone else had been in the same or similar situation, from which they may have offered advice!
I had a similar situation with my first gen phone. My wife mistakenly washed my pants with the phone still in the pocket. Since the phone was on when she did so I assumed it was done, put the brick in a drawer and bought a new one.

A few months later I was going through my drawers and found the brick. I decided to see what a bricked phone would fetch on ebay. To my surprise it was well over $100. So I decided to sell the brick on Ebay. While the auction was going I decided to try connecting it to Itunes and I'll be damned it powered up. I still sold it on ebay AS IS for $172. I was unable to put the phone into DFU and something was still jacked up with it because while it worked and powered up I almost 'felt' current on the sleep/wake button. Anyway that's my story. Worst case ebay it.
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Old Oct 1, 2008, 01:02 PM   #19
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Man, I hate to be a jerk but are you kidding? How can you even think that Apple would guarantee it?

Please explain to all of us how either O2 or Apple is responsible in any way for YOU putting your phone in the washing machine.

Since this is your first post, I will give you some advice.....don't come in here complaining about how you destroyed your phone and want Apple to replace it. I for one am sick of hearing it. Everyone that destroys their phone expects Apple to pay for it. It's theft! If you were so worried about your phone you would have checked your pockets before you turned the machine on!!!!

Again I don't mean to flame you and I'm sorry your phone is thrashed, but come on......Manufacturer Warranties do not cover user abuse or stupidity. So like everyone else who did something boneheaded with their phone, you'll have to shell out the cash if you want another one.
In fairness to him, I don't think he said anything about lying to Apple or scamming them in any way. He just asked if the damage was somehow covered by the warranty, which it's not. And he admitted full responsibility for his mistake too, he didn't blame it on them either.
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Old Oct 1, 2008, 01:08 PM   #20
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I have read stories of phone's and iPod's coming back to life after a bath. Search here and google and I'm sure you'll find a few different things to try.
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Old Oct 1, 2008, 01:11 PM   #21
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You'll be able to make an insurance claim for it if you took it out when you bought the phone? Always a good investment, especially when a decent phone costs between 400 - 600.

If you didn't you can probably claim on your home contents insurance.
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Old Oct 1, 2008, 01:16 PM   #22
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Would this be a 1st gen or a 3G?
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Old Oct 1, 2008, 01:17 PM   #23
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if it is because of water... sit it in a bowl of dry rice for a week or so. it helps pull out the moisture.
This is good advice. Follow it! Above all, do not try to turn on the phone until the drying process is done.
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Old Oct 1, 2008, 01:19 PM   #24
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Dude, just bring it to the geniuses at the Apple store and tell them it stopped working and you don't know why. What's the worse that can happen? - they spend two hours troubleshooting just to come back and say, "It appears you dropped this in water so we can't replace it." Oh well, you will be in the same position you are now. Best that can happen is they can't figure out what is wrong and you get a new phone. For $300 bucks it's worth a shot.
Or you could grow a pair, accept its your fault, stop trying to screw people, and fork out the money.
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Old Oct 1, 2008, 01:20 PM   #25
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This sounds stupid but Ive heard of this working. Put it in a bag of white rice. Shake the bag with the phone in it. It will absorb any and all moisture like rice does. Leave it for a few days and take it out, wipe the rice dust off, and give it a try. Worst that can happen is you stay at square one.

~edit~ Beat to it.
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