Can't Delete Emails from my i-Phone

JamnJay · Dec 27, 2008, 03:13 PM

Can anyone help. For some reason, I can no longer delete emails on my iphone. When I try to delete I get the message, " UNABLE TO MOVE MESSAGE - This message could not be moved to the mailbox trash"

This just started. Help?

ppc750fx · Dec 27, 2008, 03:38 PM

Is the account in question an IMAP or POP account?

Also, it's 'iPhone', not 'i-Phone'.

JamnJay · Dec 27, 2008, 04:02 PM

Pop

dunkinsue · Dec 28, 2008, 01:12 PM

mine did the same thing for some reason and I couldn't figure out why. I got it to delete the emails this morning. This is what I did.
click on settings -
go down to mail,contacts,calendars, press that -
press the top email account under accounts -
go down to advanced, press that -
go down to deleted mailbox and press that -
at this point there was a check mark next the trash? So, I clicked on save which moved the check mark away from trash. I moved the check mark to saved. then I went back and tried to delete my mail and it did allow me to do it. I don't know if I messed something else up in the process but at least I was able to get rid of my old emails.

Hope this was helpful to you

Sue

I just tried it again with a new mail and it worked..

JamnJay · Dec 28, 2008, 01:27 PM

Thanks so much. Your suggestion worked for me!

Jay

Dec 27, 2008, 03:13 PM	#1
JamnJay macrumors newbie Join Date: Dec 2008 Location: Central Illinois	Can't Delete Emails from my i-Phone Can anyone help. For some reason, I can no longer delete emails on my iphone. When I try to delete I get the message, " UNABLE TO MOVE MESSAGE - This message could not be moved to the mailbox trash" This just started. Help?
	0

Dec 27, 2008, 04:02 PM	#3
JamnJay Thread Starter macrumors newbie Join Date: Dec 2008 Location: Central Illinois	iPhone ad Email Pop
	0

Dec 28, 2008, 01:12 PM	#4
dunkinsue macrumors newbie Join Date: Dec 2008	I had the same problem recently mine did the same thing for some reason and I couldn't figure out why. I got it to delete the emails this morning. This is what I did. click on settings - go down to mail,contacts,calendars, press that - press the top email account under accounts - go down to advanced, press that - go down to deleted mailbox and press that - at this point there was a check mark next the trash? So, I clicked on save which moved the check mark away from trash. I moved the check mark to saved. then I went back and tried to delete my mail and it did allow me to do it. I don't know if I messed something else up in the process but at least I was able to get rid of my old emails. Hope this was helpful to you Sue I just tried it again with a new mail and it worked..
	0

Dec 28, 2008, 01:27 PM	#5
JamnJay Thread Starter macrumors newbie Join Date: Dec 2008 Location: Central Illinois	Sue - you R the best! Thanks so much. Your suggestion worked for me! Jay
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Dec 27, 2008, 03:38 PM	#2
ppc750fx macrumors 65816 Join Date: Aug 2008	Is the account in question an IMAP or POP account? Also, it's 'iPhone', not 'i-Phone'.
	0


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