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Old Jun 12, 2009, 09:58 PM   #1
macintosh.apple
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How to cancel ATT pre-order?

Hi, I placed a pre-order on the 3G S, but I have recently decided to wait to upgrade. Is there a way I can cancel my pre-order?
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Old Jun 12, 2009, 09:59 PM   #2
.Andy
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You could ring them. Alternatively leave it to me I'll chase it up for you.
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Old Jun 12, 2009, 10:00 PM   #3
AmpCoder
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If you pre-ordered in a store, you will probably have to go back to that store with your receipt to cancel it. If you pre-ordered it online or over the phone, I would give AT&T sales a call to cancel it.
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Old Jun 12, 2009, 10:05 PM   #4
JoelMarcey
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I know there is no way to do it online. I have heard that AT&T frowned on canceling orders, so many people refuse delivery.

Has anyone had success canceling an order over the phone with a rep?
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Old Jun 12, 2009, 10:08 PM   #5
Applejuiced
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I thought that if you didnt go pick it up within 7 days they just sell it to someone else and refund your purchase.
Not 100% though
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Old Jun 12, 2009, 11:02 PM   #6
yakkonvazn
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it actually tells you online. I think you refuse it upon delivery or accept it and not activate it then return it. That's the only way, you can't do it before. You have to wait til you get it.
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Old Jun 13, 2009, 01:10 AM   #7
nioted
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Quote:
Originally Posted by macintosh.apple View Post
Hi, I placed a pre-order on the 3G S, but I have recently decided to wait to upgrade. Is there a way I can cancel my pre-order?
If you preordered it in a brick and mortar AT&T store, you have to wait until it actually ships to the store to cancel the order. That's what the rep said when I placed my order. Not sure how it works online though.
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Old Jun 13, 2009, 01:25 AM   #8
Blackforge
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I decided to cancel my online pre-order and do in-store instead of delivery (luckily not too many pre-orders at the particular AT&T store I went to), as I figured I would be more likely to get one on the release date.

All I had to do in my case was dial the Premier 800 number and cancel the order. They didn't give me any issues or say they couldn't do it. I received a cancellation e-mail within 15 minutes. Of course my initial order was on the 10th, so maybe that fit within the cancellation window, or Premier doesn't mess around..
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