New eMac - Dead on Arrival - Repair or Replace?

My eMac arrived a few days ago (purchased from the Apple Internet site) but was not opened until this evening. I powered it on for the first time and saw the Apple logo, but just as the logo appeared, I lightly bumped the desk and the eMac lost power. I was unable to power it back on.

I took the eMac to my local Apple Store a few minutes before they closed. They spent a few minutes with it and tried to reset it, but were unable to power it on. They offered to repair the new eMac (1-5 days) or I could contact Apple and arrange for it to be replaced.

Considering the fact that it lost power only after bumping the desk, I thought the problem might be something as minor as a loose cable. I don't mind the Apple store making the repair, but perhaps I should simply have it replaced.

Any opinions?



Thank you!

Sun Baked said:

Call and tell them it was DOA on first use, and even an Apple store was unable to get it running.

Click to expand...

Right - I plan to do that in the AM. However, should I take the store's offer to repair it or should I request a replacement?

Thanks again.