Apple Offers $30 iTunes Store Credit for Activation Delays

Jesus really? Are people really that affected by it?

That's nice of them.

A nice gesture from Apple, these delays are silly.

Schtumple said:

Jesus really? Are people really that affected by it?

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Our American cousins get upset by this sort of thing

$30 is a LOT for having to wait two days. I say kudos.

You lucky SOBs, I'm so jealous .

I'm still waiting to receive my income tax refund before I upgrade my gen1 iPhone to an iPhone 3GS.

very nice of apple to do this. and i can see why they are doing it. people really cannot live without their phone these days. 48 hours with no phone can really hurt some people

That's really nice of apple.

twoodcc said:

very nice of apple to do this. and i can see why they are doing it. people really cannot live without their phone these days. 48 hours with no phone can really hurt some people

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Or you could use your old phone for another 48 hours. It's got you this far.

That's awesome. Enough to buy half-dozen iPhone socks and still have $1 left!

How do I get in on this action since my iPhone was a port from Verizon Wireless and doesn't fully work. My Verizon phone still makes and receives calls and text messages. Whereas the iPhone can make a call, but not text messaging.

They did not have to do that, but in doing so, it says a lot about how much they care, I think.
I wonder if AT&T or Apple is the one causing the delays. If it's AT&T then Apple is really being generous.

When do I find out if I get one?

spillproof said:

They did not have to do that, but in doing so, it says a lot about how much they care, I think.
I wonder if AT&T or Apple is the one causing the delays. If it's AT&T then Apple is really being generous.

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I too was wondering if it was AT&T's fault, no surprise if it is. If that's the case though I bet it would come from AT&T.

apple does marketing sooo well.

cpgallo said:

When do I find out if I get one?

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You'll find out sometime today. Re-login to the iTunes store at the end of the day and it should be there.

Well done Apple, you're a very generous company!

I'm guessing it's AT&T's fault unless we start seeing the same thing in the other countries the 3GS went on sale. But good for Apple either way.

Somehow I think it'll be an offer from Apple, but paid for by AT&T. Apple may have even put a clause about delays.

This again is a public attack on AT&T and Apple are making it clear who's at fault while keeping their end sweet.

It'd be great if they did the same with O2 etc. The advantages of the phone and network tie-up is rapidly being eroded by the faults within the networks and the monopoly for the consumer.

jimmer-uk said:

Our American cousins get upset by this sort of thing

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Tell me about it. I an issue with a keychain error. After finding the problem via Google and then finding the fix -- create new account, activate phone on new account, logout and sync phone on old account -- I had no trouble. Maybe I should've called Apple tech support and gotten my $30 for a complicated piece of electronics equipment not working perfectly out of the box.

I swear, Apple/AT&T have really caved to the whiners when it comes to the iPhone. Complain about a price drop? $100! Complain that you had to live up to your contract? OK, price drop for you! Slow activation? $30!

Is this for everyone who purchased a 3GS Friday morning? Or just people who filed complaints?

billchase2 said:

Is this for everyone who purchased a 3GS Friday morning? Or just people who filed complaints?

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As I understand it, if you received the following notice during activation, you will receive the credit:
-- -- -- -- -- -- -- -- -- --
Due to current iPhone activation volumes, it may take up to 48 hours to resolve your issue. We will send a confirmation to {e-mail address redacted} once your activation is complete. We apologize for any inconvenience this causes. You can set up your iPhone and enjoy features that do not require access to the AT&T network. To get started, please disconnect and then reconnect your iPhone.
-- -- -- -- -- -- -- -- -- --

Guess I was lucky. Activated two phones (one Friday one last night) and it took less than two minutes to activate each of them.

Austria

Do you think I also get 30$ for waiting one week longer, than you guys in the US and germany and so on? I have to wait until this Friday. I want my Itunes Store Credit

Michael CM1 said:

I swear, Apple/AT&T have really caved to the whiners when it comes to the iPhone. Complain about a price drop? $100! Complain that you had to live up to your contract? OK, price drop for you! Slow activation? $30!

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What did people expect, with the release of the new phone.

The funny thing was I was going to get the phone for $499 regardless.
When they dropped the proce I decided to get my son one too.