White iPhone 3GS Discoloration Due to Third-Party Cases, Not Overheating?

MacRumors · 04:26 PM

Reports of overheating and discoloration on the new white iPhone 3GS have been circulating over the past week or so, but a new report [Google translation] from frenchiPhone (via Hardmac) claims that the discoloration is due to contact with some third-party cases and not associated with overheating. The discoloration reportedly can be removed by wiping the back of the iPhone with alcohol.

Quote:

- After numerous calls to Apple technical service and maintenance of contact with a level 3 (engineer) the problem seems to come not from a hot 3GS but contact with some covers! This was evident by ourselves on a device with a small sticker (a warning not to listen to music too loud) remained stuck, part of the hull below remained white.

- A simple solution to the problem is to clean the back of the iPhone with alcohol, tested by myself I can confirm that it works and reassure you it is safe for your precious

No details have yet been revealed on which third-party cases may be responsible for the discoloration.

Article Link: White iPhone 3GS Discoloration Due to Third-Party Cases, Not Overheating?

Eidorian · Jul 5, 2009, 03:56 PM

Might be time to get some higher quality chassis materials. It feels like the yellowing MacBooks all over again.

om1 · Jul 5, 2009, 04:01 PM

Quote:

Originally Posted by Eidorian

Might be time to get some higher quality chassis materials. It feels like the yellowing MacBooks all over again.

Ehh, did you actually read the article?

Eidorian · Jul 5, 2009, 04:02 PM

Quote:

Originally Posted by om1

Ehh, did you actually read the article?

Who isn't going to use a case? Hell who isn't going to buy a Mac without getting a shell for it?

Scratch, fingerprint, and dent city. I need to get some Novus Polish for my MacBook.

Nickel Dime Bay · Jul 5, 2009, 04:03 PM

i just hope its not the switcheasy cases

t7ray · Jul 5, 2009, 04:04 PM

well.... i bet thats a big relief to apple.....

InTheUnion · Jul 5, 2009, 04:04 PM

I feel several thousand refunds for cases coming on!

Nitrocide · Jul 5, 2009, 04:05 PM

Quote:

Originally Posted by Nickel Dime Bay

i just hope its not the switcheasy cases

At least it wont be permanent damage though, and generally im guessing the offending hue will be covered by the said case anyway.

Lol @ all the "here we go apple has screwed up" crew.

Switz213 · Jul 5, 2009, 04:06 PM

Quote:

Originally Posted by Eidorian

Who isn't going to use a case? Hell who isn't going to buy a Mac without getting a shell for it?

Scratch, fingerprint, and dent city. I need to get some Novus Polish for my MacBook.

About 95% of people who own macs do not use shells, bud.

And double negative

Quote:

Originally Posted by Nickel Dime Bay

i just hope its not the switcheasy cases

I had a Switcheasy on my 3G for months. It's fine.

Henriok · Jul 5, 2009, 04:06 PM

Can the protective cases even be the cause of the overheating? Most of plastic or rubber will certainly insulate the heat inside the device and not dissipate it.

nfl46 · Jul 5, 2009, 04:06 PM

Haha, people need to apologize to Apple and blame the case manufacturers. Lol.

YAY! I just hope my Griffin Reveal don't cause this on my white 3G S.

Nodnarb · Jul 5, 2009, 04:07 PM

Ok. So we can use alcohol. But what do we use to apply/wipe it with? Lint-free cloth, tissue, etc..?

nfl46 · Jul 5, 2009, 04:07 PM

Quote:

Originally Posted by Henriok

Can the protective cases even be the cause of the overheating? Most of plastic or rubber will certainly insulate the heat inside the device and not dissipate it.

Just wipe off the iPhone w/ alcohol and keep it moving...lol.

extraextra · Jul 5, 2009, 04:09 PM

That's probably why we don't hear about overheating from black iPhones.

Something similar happened with my Macbook, except instead of a case, the dye from my jeans rubbed off on it.

Quote:

Originally Posted by Henriok

Can the protective cases even be the cause of the overheating? Most of plastic or rubber will certainly insulate the heat inside the device and not dissipate it.

Unless the case covers all the openings... I don't think so. I have been using plastic, silicone and rubber cases for a year now with no overheating (that I know of).

Warbrain · Jul 5, 2009, 04:09 PM

Quote:

Originally Posted by Eidorian

Who isn't going to use a case? Hell who isn't going to buy a Mac without getting a shell for it?

Scratch, fingerprint, and dent city. I need to get some Novus Polish for my MacBook.

Do I have these cases? Yes. Do I use them? No. People need to get over their OCD and just use devices.

But this isn't because of poor Apple quality - this is a white device getting dirty no matter what.

Erwin-Br · Jul 5, 2009, 04:11 PM

Quote:

Originally Posted by Eidorian

Who isn't going to use a case? Hell who isn't going to buy a Mac without getting a shell for it?

Scratch, fingerprint, and dent city. I need to get some Novus Polish for my MacBook.

Eh, me? What's the point of protecting the case if you don't see it anyway? If I have to choose between an ugly case or a few scratches you only see from short distance, it's simple for me.

Elzlaik · Jul 5, 2009, 04:11 PM

Quote:

Originally Posted by Eidorian

Who isn't going to use a case? Hell who isn't going to buy a Mac without getting a shell for it?

Scratch, fingerprint, and dent city. I need to get some Novus Polish for my MacBook.

Uh, me for one. Cases take away from the innate sexiness and the invisible skins don't feel right. Despite my old 3G's nudity, it didn't gain a scratch last year. If someone as clumsy as me can get away without a case anyone can.

My Macbook Pro also kicks it in the buff and looks flawless.

The Samurai · Jul 5, 2009, 04:12 PM

Apple execs must be taking a deep breath now lol.

I bet that shut all the critics up.

iNassar · Jul 5, 2009, 04:13 PM

lol i bet even jobs got scared for a sec

yorkshire · Jul 5, 2009, 04:14 PM

My white 3GS has 2 small marks from the case, it hasn't really bothered me, but now it is widespread, I wonder how I can best get it off? What product to people recommend most for cleaning it?

Outsider · Jul 5, 2009, 04:14 PM

Quote:

Originally Posted by Eidorian

Who isn't going to use a case? Hell who isn't going to buy a Mac without getting a shell for it?

Scratch, fingerprint, and dent city. I need to get some Novus Polish for my MacBook.

Most iPhones I've seen have cases on them. I have never seen a Mac laptop with one of those skin/protectors on it. I've worked at companies with dozens or , in some cases, hundreds of Mac laptops.

When I get my iPhone, I'll be getting a case/skin for it. But I'll also be getting the black one

Romanesq · Jul 5, 2009, 04:16 PM

People will report their hot iPhones and the cases. I bet the heavy cases are not helping if folks have them sitting in their cars under sunlight using GPS.

patrickvanzandt · Jul 5, 2009, 04:17 PM

Quote:

Originally Posted by Elzlaik

Uh, me for one. Cases take away from the innate sexiness and the invisible skins don't feel right. Despite my old 3G's nudity, it didn't gain a scratch last year. If someone as clumsy as me can get away without a case anyone can.

My Macbook Pro also kicks it in the buff and looks flawless.

My thoughts exactly. I have never understood the obsession of some iPhone users with keeping their precious device in an ugly case. It's like buying a new car, then leaving it in the garage all the time because you're afraid of a scratch. Both my iPhone and iPhone 3G have survived for year of usage without a case and nothing but very minor scratches.

shadowfax · Jul 5, 2009, 04:18 PM

Armadale is recommended. Smirnoff will upset your iPhone's finish. But you were thinking Everclear, weren't you? Shame on you, you should buy a Palm Pre.

bmms8 · Jul 5, 2009, 04:21 PM

the case shown in that picture is a sena ultraslim case. i had that exact same case with my white iphone 3g. i can agree than when putting a warm phone in the case that it would get even hotter. it makes sense that it would get. my phone would only get hot when i would run two ram intense applications at the same time. i love the ultraslim case though!

Jul 5, 2009, 03:56 PM	#2
Eidorian macrumors G3 Join Date: Mar 2005 Location: Indiana	Might be time to get some higher quality chassis materials. It feels like the yellowing MacBooks all over again. __________________ MRoogle it! hikari T7500 2.2 GHz / 4 GB / 320 GB / GMA X3100 / 10.5.8 chobimaru Core i5 750 2.66 GHz / 4 GB / 640 GB / 4830 / Windows 7

Jul 5, 2009, 04:04 PM	#7
InTheUnion macrumors member Join Date: Apr 2009	I feel several thousand refunds for cases coming on! __________________ •Last.fm

Jul 5, 2009, 04:07 PM	#12
Nodnarb macrumors newbie Join Date: Jun 2007	Ok. So we can use alcohol. But what do we use to apply/wipe it with? Lint-free cloth, tissue, etc..? __________________ 17" MBP, 2.6 GHz, 4GB RAM, 200GB 7200rpm HDD; 160GB Silver iPod Classic; 15" PB G4 1.25 GHz, 2GB RAM, 80GB 5400rpm HDD

Jul 5, 2009, 04:12 PM	#18
The Samurai macrumors Demi-God Join Date: Dec 2007 Location: Glasgow	Apple execs must be taking a deep breath now lol. I bet that shut all the critics up. __________________ My YouTube Page - Reviews & Unboxings Twitta

Jul 5, 2009, 04:13 PM	#19
iNassar macrumors member Join Date: Jun 2008	lol i bet even jobs got scared for a sec __________________ 13.3" MacBook Pro, 2.23 GHz, 4 GB RAM, 160 GB HD ; 16 GB iPhone

Jul 5, 2009, 04:03 PM	#5
Nickel Dime Bay macrumors member Join Date: Jun 2009	i just hope its not the switcheasy cases

Jul 5, 2009, 04:04 PM	#6
t7ray macrumors newbie Join Date: Apr 2009	well.... i bet thats a big relief to apple.....

Jul 5, 2009, 04:06 PM	#10
Henriok macrumors member Join Date: Feb 2002 Location: Gothenburg, Sweden	Can the protective cases even be the cause of the overheating? Most of plastic or rubber will certainly insulate the heat inside the device and not dissipate it.

Jul 5, 2009, 04:06 PM	#11
nfl46 macrumors 6502a Join Date: Oct 2008	Haha, people need to apologize to Apple and blame the case manufacturers. Lol. YAY! I just hope my Griffin Reveal don't cause this on my white 3G S.

Jul 5, 2009, 04:14 PM	#20
yorkshire macrumors 6502 Join Date: May 2008 Location: God's Own County, UK	My white 3GS has 2 small marks from the case, it hasn't really bothered me, but now it is widespread, I wonder how I can best get it off? What product to people recommend most for cleaning it? __________________ Leeds United > Man United

Jul 5, 2009, 04:16 PM	#22
Romanesq macrumors 6502a Join Date: Jun 2003 Location: Hoboken	soon enough.... People will report their hot iPhones and the cases. I bet the heavy cases are not helping if folks have them sitting in their cars under sunlight using GPS. __________________ We are one of the largest muslim countries. (However we are not a Christian country.) Praise Obama!

Jul 5, 2009, 04:18 PM	#24
shadowfax macrumors Demi-God Join Date: Sep 2002 Location: Houston, TX	Remember to only use Apple-approved alcohol Armadale is recommended. Smirnoff will upset your iPhone's finish. But you were thinking Everclear, weren't you? Shame on you, you should buy a Palm Pre. __________________ iMac 3.06 GHz \| 4GB RAM \| 500 GB ::: Unibody MacBook 2.4 GHz \| 4GB RAM\| 250GB 80 GB Video iPod ::: 16 GB iPhone 3G

Jul 5, 2009, 04:21 PM	#25
bmms8 macrumors 6502a Join Date: Dec 2007	the case shown in that picture is a sena ultraslim case. i had that exact same case with my white iphone 3g. i can agree than when putting a warm phone in the case that it would get even hotter. it makes sense that it would get. my phone would only get hot when i would run two ram intense applications at the same time. i love the ultraslim case though! __________________ 13" MacBook Pro 16GB iPhone 3GS

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