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keynote issue

drewel

drewel

macrumors member
Original poster
I just installed Keynote & registered it with Apple. But when I save a work- I get an error message saying "an unexpected error has occurred. Please Quit & re-open Keynote." Very frustrating. Any solutions?
 
Have you installed the Keynote update? I think it's at 1.1.1 now. Might see if that helps.

Otherwise your standard "repair permissions" might fix it.
 
It never hurts to repair permissions, but if it still happens you should trash your preferences. They're in your user > Library > Preferences folder. Look for one called com.apple.keynote.plist (or something very similar to that) and drag it to the trash. Keynote will create a new one next time you start it. Sometimes the preference file gets damaged and makes the program crash.
 
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