Problems with iTunesconnect?

MacToddB · Sep 23, 2009, 08:15 AM

Anyone else having trouble doing uploads (screenshots, etc.) on iTunesconnect?

I've tried from home (RoadRunner Turbo) and from work (dedicated high-speed connection), from PC and from Mac. Keeps timing out.

Other websites are fine.

Maybe this is a way to catch up on reviews... slow down the submissions!

ghayenga · Sep 23, 2009, 10:21 AM

Quote:

Originally Posted by MacToddB

Anyone else having trouble doing uploads (screenshots, etc.) on iTunesconnect?

I've tried from home (RoadRunner Turbo) and from work (dedicated high-speed connection), from PC and from Mac. Keeps timing out.

Other websites are fine.

Maybe this is a way to catch up on reviews... slow down the submissions!

I couldn't upload a screenshot yesterday afternoon either.

PhoneyDeveloper · Sep 23, 2009, 11:46 AM

It was fubar all day yesterday until past midnight. I could upload the new binary but the Save Changes button would time out after ten minutes or so. The last time I logged in to try it it indicated that the binary had already been uploaded, it was in review.

Whab · Sep 23, 2009, 12:07 PM

Same problem here for the past day. cannot pass the Icon/Screenshots Upload step

jruths · Sep 23, 2009, 12:55 PM

Yeah same here. I've been trying to upload a new version with "Update Application", but it keeps timing out after several minutes. I've been trying since yesterday afternoon. Strange that the other parts of iTunes Connect seem to work (more or less). Email itunesconnect@apple.com with your issue, if you haven't already. Maybe if they get notifications on-mass they'll jump on it.

PhoneyDeveloper · Sep 23, 2009, 01:29 PM

A post at the apple forum indicates that they're aware of it and are working to fix it.

Darkroom · Sep 23, 2009, 02:13 PM

great timing!

i seriously hope this is fixed soon. i spent the whole summer developing a few apps and was planning on uploading them tonight.

MacToddB · Sep 23, 2009, 02:19 PM

Quote:

Originally Posted by Darkroom

great timing!

i seriously hope this is fixed soon. i spent the whole summer developing a few apps and was planning on uploading them tonight.

It seems like you can do the meta data (name, pricing, etc.) but it's having trouble with file uploads. In my case, it's screenshots (my guy at Apple said my app might be approved any day now and he said that yesterday, so I want to get some screenshots in, as many review sites take a snapshot on release day and never update 'em).

You *might* be able to use the Application Loader program which is a separate Mac program that just uploads the app binary.

Sep 23, 2009, 08:15 AM	#1
MacToddB macrumors 6502a Join Date: Aug 2007 Location: Rochester, NY	Problems with iTunesconnect? Anyone else having trouble doing uploads (screenshots, etc.) on iTunesconnect? I've tried from home (RoadRunner Turbo) and from work (dedicated high-speed connection), from PC and from Mac. Keeps timing out. Other websites are fine. Maybe this is a way to catch up on reviews... slow down the submissions! __________________ Ringtone Director TALKING CallerID Ringtones in 50+ TTS Voices even Siri! Ringtones Uncensored voted Best Ringtone App @About.com! AutoVerbal Talking Soundboard for kids w/Autism & Non-Verbal users!
	0

Sep 23, 2009, 12:07 PM	#4
Whab macrumors newbie Join Date: Mar 2009 Location: Montreal	Same problem here for the past day. cannot pass the Icon/Screenshots Upload step __________________ Vision-related iPhone Apps (iphone.kybervision.com)
	0

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Sep 23, 2009, 11:46 AM	#3
PhoneyDeveloper macrumors 68020 Join Date: Sep 2008	It was fubar all day yesterday until past midnight. I could upload the new binary but the Save Changes button would time out after ten minutes or so. The last time I logged in to try it it indicated that the binary had already been uploaded, it was in review.
	0

Sep 23, 2009, 12:55 PM	#5
jruths macrumors newbie Join Date: Jul 2009	Yeah same here. I've been trying to upload a new version with "Update Application", but it keeps timing out after several minutes. I've been trying since yesterday afternoon. Strange that the other parts of iTunes Connect seem to work (more or less). Email itunesconnect@apple.com with your issue, if you haven't already. Maybe if they get notifications on-mass they'll jump on it.
	0

Sep 23, 2009, 01:29 PM	#6
PhoneyDeveloper macrumors 68020 Join Date: Sep 2008	A post at the apple forum indicates that they're aware of it and are working to fix it.
	0

Sep 23, 2009, 02:13 PM	#7
Darkroom Guest Join Date: Dec 2006 Location: Montréal, Canada	great timing! i seriously hope this is fixed soon. i spent the whole summer developing a few apps and was planning on uploading them tonight.
	0


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