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Old Jan 13, 2010, 09:23 PM   #1
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SAFARI only showing a gray screen when clicked on. What can I do?

Website not showing...All I see is gray. If I tilt the iPod, sometimes the bottom toolbar will show up, then it will disappear.

Anyone have a similar problem? If so, what did you do to get Safari back up and running?

using touch 3rd gen.

Thank you greatly
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Old Jan 13, 2010, 10:01 PM   #2
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Location: Palo Alto, CA
Have you tried restoring?

Typically, a restore fixes most software problems.
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Old Jan 14, 2010, 01:26 PM   #3
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Does it show the gear and the word "Connecting..."?

Before taking the drastic step of a restore, I would actually suggest clearing the Safari cache/history/cookies, or restarting the iPod itself. To clear the Safari items, go to Settings->Safari, scroll to the bottom and tap each button individually. Then try opening Safari again. To restart the iPod, hold the sleep/wake button for 4-5 seconds until the "slide to power off" bar appears at the top, slide, wait about 15-30 seconds, and then hold the sleep/wake button to power it back on. Then try again.

Took a screenshot of when I saw this issue after upgrading to 3.0:
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Last edited by JediMeister; Jan 16, 2010 at 06:10 PM. Reason: added screenshot for emphasis
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Old Jan 15, 2010, 09:01 PM   #4
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I am also having that problem right now with my 3rd gen itouch.

I tried to delete all the items on safari and when i went back to it, it still showed up as a gray screen. However, after restarting my itouch I found that the safari was working again. Hopefully it has worked out for you as well.
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