Go Back   MacRumors Forums > Archive > Archives of Old Posts > Macintosh Computers

 
 
Thread Tools Search this Thread Display Modes
Old Sep 29, 2004, 03:59 PM   #1
zimv20
macrumors 601
 
zimv20's Avatar
 
Join Date: Jul 2002
Location: chicago
very. very. disappointed.

my 2.0 GHz dual g5, custom built from apple.com, finally arrived today. about 45 minutes ago.

i carefully unpackaged it, examining every included piece (i get to do this about once every 4-5 years, don'tcha know), and finally put the rather heavy computer on my table.

i was admiring everything about its loveliness, until...

...i got to the back. and discovered that both the airport and bluetooth antennas are bent away from the access holes. with some amount of effort, i got the BT antenna in, but the airport one is too far behind the back panel.

ugh.

i will be taking it to the apple store tomorrow.

very disappointed.
__________________
Oct 2011: check out my band's first album @ boxsetauthentic.com
zimv20 is offline   0
Old Sep 29, 2004, 04:11 PM   #2
stealthy
macrumors member
 
Join Date: Aug 2004
Location: NYC Metro Area
Send a message via AIM to stealthy
Quote:
Originally Posted by zimv20

...i got to the back. and discovered that both the airport and bluetooth antennas are bent away from the access holes. with some amount of effort, i got the BT antenna in, but the airport one is too far behind the back panel.
Oh that sucks sorry to hear that.
__________________
Join MacRumors.com - Team Folding and be a part of the Folding team!

</bush>
stealthy is offline   0
Old Sep 29, 2004, 04:14 PM   #3
edesignuk
Moderator emeritus
 
edesignuk's Avatar
 
Join Date: Mar 2002
Location: London, England
That really blows mate, sorry to hear that.

*sits in hope that imac works when it finally arrives, fingers crossed!!*
__________________
edesignuk is offline   0
Old Sep 29, 2004, 04:21 PM   #4
Hemingray
macrumors 68030
 
Hemingray's Avatar
 
Join Date: Jan 2002
Location: Ha ha haaa!
Wow, that sucks... sorry dude! I'm surprised they keep the antennas on like that in the box, you'd think that would be part of the user's assembly.

Edit: I see, the photo explains it. It wasn't what I was picturing. Can you open the case to see how the actual components are positioned inside? Were they not soldered to the mobo correctly? Or is the case/mobo just misaligned?

Last edited by Hemingray; Sep 29, 2004 at 04:43 PM.
Hemingray is offline   0
Old Sep 29, 2004, 04:25 PM   #5
Mr. Anderson
Moderator emeritus
 
Mr. Anderson's Avatar
 
Join Date: Nov 2001
Location: VA
Send a message via AIM to Mr. Anderson
Damn - that's just not right. I know your pain, though.

I ordered the original Sawtooth, had the thing arrive, went and looked at everything and discovered they had sent me a Yikes - standard memory and none of my bto options. The worst thing was having the thing sit there knowing it had to be shipped back and then go through the waiting process.

Let us know how it turns out.

D
__________________
"Klaatu varada nikto!"
Mr. Anderson is offline   0
Old Sep 29, 2004, 04:26 PM   #6
zelmo
macrumors 603
 
zelmo's Avatar
 
Join Date: Jul 2004
Location: Mac since 7.5
Man, that is the absolute worst feeling in the world (well, it ranks up there somewhere anyway). I feel your anguish.
I waited in line over night at the local Wal-Mart for my PS2 (first in line baby!..what a geek). I took it home, but couldn't test it out because I had to go to work. All I thought about that day was plugging that sucker in and trying out SSX. When I got home from work, my @$$ dragging from being up for 36 hours, I hooked it up and IT DIDN'T FREAKIN' WORK!! I was so po'd. It wasn't like I could go to the store and exchange it - everyone was sold out for weeks.
I called my nephew to commiserate (sp?). Luckily for me, he had somehow gotten a hold of two, so he let me have his other one until I could get mine replaced.
I hope the Apple Store can set you square as quickly.
__________________
Unholy Ferret Invasion is coming to your town!
zelmo is offline   0
Old Sep 29, 2004, 04:32 PM   #7
zimv20
Thread Starter
macrumors 601
 
zimv20's Avatar
 
Join Date: Jul 2002
Location: chicago
thanks, everyone. here's what it looks like:
Attached Thumbnails
Click image for larger version

Name:	holes.jpg
Views:	256
Size:	92.9 KB
ID:	17693  
__________________
Oct 2011: check out my band's first album @ boxsetauthentic.com
zimv20 is offline   0
Old Sep 29, 2004, 04:34 PM   #8
Mr. Anderson
Moderator emeritus
 
Mr. Anderson's Avatar
 
Join Date: Nov 2001
Location: VA
Send a message via AIM to Mr. Anderson
Are you going to have them work on it there or are they going to have to keep it for a while and ship it out to get fixed?

Maybe they give you an upgrade or something extra....but don't hold your breath for that.

Good luck,

D
__________________
"Klaatu varada nikto!"
Mr. Anderson is offline   0
Old Sep 29, 2004, 04:43 PM   #9
zimv20
Thread Starter
macrumors 601
 
zimv20's Avatar
 
Join Date: Jul 2002
Location: chicago
Quote:
Originally Posted by Mr. Anderson
Are you going to have them work on it there or are they going to have to keep it for a while and ship it out to get fixed?
i figured i'd just drop it off. the support guy on the phone said something about swapping out the motherboard.

i'm debating on applestore vs. microcenter. the logistics of the downtown apple store (no parking) are giving me pause.

Quote:
Maybe they give you an upgrade or something extra....but don't hold your breath for that.
that'd be nice, huh? frankly, there's not much more on the machine to upgrade :-)
__________________
Oct 2011: check out my band's first album @ boxsetauthentic.com
zimv20 is offline   0
Old Sep 29, 2004, 04:53 PM   #10
Mr. Anderson
Moderator emeritus
 
Mr. Anderson's Avatar
 
Join Date: Nov 2001
Location: VA
Send a message via AIM to Mr. Anderson
Quote:
Originally Posted by zimv20
i figured i'd just drop it off. the support guy on the phone said something about swapping out the motherboard.

i'm debating on applestore vs. microcenter. the logistics of the downtown apple store (no parking) are giving me pause.


that'd be nice, huh? frankly, there's not much more on the machine to upgrade :-)
are the antennas connected directly? and would you get a new mobo? Interesting that they'd do that type of work in the store.....I've had what I've considered simple things required shipping out. Oh, well, good luck.

I'm going to be in Chicago this weekend, looking forward to checking out the big store downtown.

D
__________________
"Klaatu varada nikto!"
Mr. Anderson is offline   0
Old Sep 29, 2004, 05:04 PM   #11
t300
Guest
 
t300's Avatar
 
Join Date: Apr 2004
Quote:
Originally Posted by Mr. Anderson
I'm going to be in Chicago this weekend, looking forward to checking out the big store downtown.
I love the Chicago store...WAYYY nice. I have been there a few times and it is certainly one of my favs. You will love it. It has perfect placement.
t300 is offline   0
Old Sep 29, 2004, 05:50 PM   #12
Mr. Anderson
Moderator emeritus
 
Mr. Anderson's Avatar
 
Join Date: Nov 2001
Location: VA
Send a message via AIM to Mr. Anderson
Quote:
Originally Posted by jet3004
I love the Chicago store...WAYYY nice. I have been there a few times and it is certainly one of my favs. You will love it. It has perfect placement.
I've been to 3 or 4 others, but none of the flagship stores - I'm looking forward to it. Just wish I'd be leaving the store with a new machine

D
__________________
"Klaatu varada nikto!"
Mr. Anderson is offline   0
Old Sep 29, 2004, 10:30 PM   #13
Jovian9
macrumors 68000
 
Jovian9's Avatar
 
Join Date: Feb 2003
Location: Planet Zebes
Quote:
Originally Posted by zimv20
my 2.0 GHz dual g5, custom built from apple.com, finally arrived today. about 45 minutes ago.

i carefully unpackaged it, examining every included piece (i get to do this about once every 4-5 years, don'tcha know), and finally put the rather heavy computer on my table.

i was admiring everything about its loveliness, until...

...i got to the back. and discovered that both the airport and bluetooth antennas are bent away from the access holes. with some amount of effort, i got the BT antenna in, but the airport one is too far behind the back panel.

ugh.

i will be taking it to the apple store tomorrow.

very disappointed.
Was the packaging/box damaged also? The reason I ask is b/c FedEx beat the crap out of my iMac G5 box (arrived today)......luckily no damage.
__________________
Xbox Live = Phaedon = NNID
Jovian9 is offline   0
Old Sep 29, 2004, 10:58 PM   #14
TLRedhawke
macrumors 6502
 
Join Date: Sep 2004
Apple actually builds the boxes so that they can be run over by a truck and still keep their shape, just because of lousy shippers. Actually, judging by how Apple stuff gets into my store, they go out of their way to hire crappy shippers.
__________________
G4: Mac mini 1.25GHz; PB 12" 867MHz; PM Cube 450MHz;
G3: PB Pismo 400MHz x2; PM Beige 266MHz
TLRedhawke is offline   0
Old Sep 29, 2004, 11:21 PM   #15
PlaceofDis
macrumors Core
 
Join Date: Jan 2004
zimv20 you could always go to the store in Woodfield, plenty of parking there, although im not sure if they will do the repairs there because it isnt one of the larger stores
__________________
dim my eyes on the waves of confessions...
PlaceofDis is offline   0
Old Sep 30, 2004, 12:28 AM   #16
zimv20
Thread Starter
macrumors 601
 
zimv20's Avatar
 
Join Date: Jul 2002
Location: chicago
Quote:
Originally Posted by Jovian9
Was the packaging/box damaged also?
no, it looked fine. i suspect it was a shipping mishap, though. like maybe it took a good jarring.
__________________
Oct 2011: check out my band's first album @ boxsetauthentic.com
zimv20 is offline   0
Old Sep 30, 2004, 12:30 AM   #17
zimv20
Thread Starter
macrumors 601
 
zimv20's Avatar
 
Join Date: Jul 2002
Location: chicago
Quote:
Originally Posted by PlaceofDis
zimv20 you could always go to the store in Woodfield, plenty of parking there, although im not sure if they will do the repairs there because it isnt one of the larger stores
yeah, i'm not really a suburbs kind of guy, though. the real issue w/ the chicago store isn't the parking (there are garages), it's the several block walk from the garage to the store w/ the rather heavy g5. i'll figure it out.
__________________
Oct 2011: check out my band's first album @ boxsetauthentic.com
zimv20 is offline   0
Old Oct 1, 2004, 10:00 PM   #18
zimv20
Thread Starter
macrumors 601
 
zimv20's Avatar
 
Join Date: Jul 2002
Location: chicago
update: item dropped off at apple store
diagnosis: new mother board
notes: i've never powered up this machine
__________________
Oct 2011: check out my band's first album @ boxsetauthentic.com
zimv20 is offline   0
Old Oct 1, 2004, 10:25 PM   #19
Elan0204
macrumors 65816
 
Elan0204's Avatar
 
Join Date: Apr 2002
Location: Chicago, IL
Quote:
Originally Posted by jet3004
I love the Chicago store...WAYYY nice. I have been there a few times and it is certainly one of my favs. You will love it. It has perfect placement.
It is a really nice store. And, you should have seen the line on opening night, it was crazy. The theater seats are are very comfy, and you gotta love the glass staircase.

Oh, and don't forget the super long Genuis Bar.
__________________
Utada's U.S. debut album, Exodus, is now available on the iTunes Music Store. Make sure to check it out.

To learn more about Utada, check out my iMix.
Elan0204 is offline   0
Old Oct 2, 2004, 02:48 PM   #20
wdlove
macrumors 604
 
wdlove's Avatar
 
Join Date: Oct 2002
Quote:
Originally Posted by Mr. Anderson
I've been to 3 or 4 others, but none of the flagship stores - I'm looking forward to it. Just wish I'd be leaving the store with a new machine

D
I'm jealous Mr. Anderson, you are so lucky to be able to visit a Flag Ship Apple Store. I hope that you will take and post pictures. It must be very exciting. If you want a machine why not, you only live once.

zimv20, thank you for posting your experience. Don't think I would have noticed the problem. It will all work out. Once your using the new G5 the disappointment will be a faint memory.
__________________
First MacRumors "Contributor"
wdlove is offline   0
Old Oct 3, 2004, 12:26 AM   #21
switchedanhappy
macrumors regular
 
Join Date: Nov 2003
Location: ct usa
Send a message via AIM to switchedanhappy
when my dual 2 arrived the antennas were in a separate baggie that i plugged in. it seems odd that yours would be different. why would they do that? the packaging obviously isn't designed for it.
__________________
who needs a space heater when you have a G5?
switchedanhappy is offline   0
Old Oct 3, 2004, 12:40 AM   #22
zimv20
Thread Starter
macrumors 601
 
zimv20's Avatar
 
Join Date: Jul 2002
Location: chicago
my antennas were also in their own bags. it was the ports that was the problem. see the picture i attached above.

i'll have an update in a bit.
__________________
Oct 2011: check out my band's first album @ boxsetauthentic.com
zimv20 is offline   0
Old Oct 3, 2004, 01:17 AM   #23
dontmatter
macrumors 6502a
 
Join Date: Jan 2004
Location: SEATTLE, BABY! (or a nice little liberal arts college campus in the middle of nowhere...)
Quote:
Originally Posted by Jovian9
Was the packaging/box damaged also? The reason I ask is b/c FedEx beat the crap out of my iMac G5 box (arrived today)......luckily no damage.
There's no such thing as a non-crappy shipper.
__________________
Insert witticism here. Or spelling correction.
dontmatter is offline   0
Old Oct 3, 2004, 02:38 AM   #24
zimv20
Thread Starter
macrumors 601
 
zimv20's Avatar
 
Join Date: Jul 2002
Location: chicago
update!

the chicago apple store was able to turn around the repair in just over 24 hours. they did indeed swap in a whole 'nother motherboard.

it was a warranty repair, of course, but my receipt shows a cost just shy of $900 (yikes).

i've got most of my stuff transferred over. user experience is MUCH faster than my dual g4/500, which had been feeling pretty sluggish over the past 6 months. i'll put it through its paces w/ ProTools soon enough.

other than the fact this thing isn't nearly as quiet as i thought it would be, i'm satisfied.
__________________
Oct 2011: check out my band's first album @ boxsetauthentic.com
zimv20 is offline   0
Old Oct 3, 2004, 02:42 AM   #25
Counterfit
macrumors 601
 
Counterfit's Avatar
 
Join Date: Aug 2003
Location: sitting on your shoulder
Quote:
Originally Posted by dontmatter
There's no such thing as a non-crappy shipper.
Yes there is. YOU! ( I mean the generic you, the person reading this post, Smokey the Bear and Uncle Sam type YOU! Not as in you = dontmatter )
__________________
"People shouldn't use word processors as web development tools. It's like using a domestic cat to spread butter on your toast." -ad
Counterfit is offline   0


 
MacRumors Forums > Archive > Archives of Old Posts > Macintosh Computers

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Very disappointed charliecc Alternatives to iOS and iOS Devices 115 Sep 24, 2013 12:42 PM
If you're disappointed, you're..... jrswizzle iPhone 151 Sep 18, 2013 08:52 AM
Those that are disappointed... billycuth iPhone 9 Sep 14, 2013 01:57 AM
To the one's disappointed.. Ay_Zimmy iPhone 261 Sep 19, 2012 05:48 PM
Very Disappointed tony3d Mac Pro 14 Jul 11, 2012 05:32 AM

Forum Jump

All times are GMT -5. The time now is 07:56 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC