Well, for all of you 11/30 people who are still processing, here are the results of my call. Short version - nothing. Long version - I had a nice chat with a gentleman in Customer Service, and he told me that he doesn't see anything wrong with my order, and he doesn't know why later orders are shipping before mine. He was very friendly and pleasant, but there just wasn't anything he could tell me. I had been hoping to receive it by this Friday, as 11/21 is the last day before our office closes for two weeks, and he said that could still happen IF it changes to preparing for shipment later today. But obviously, I'm not real hopeful about that. Chances are that it will arrive after I go out of town for a week and I won't be able to pick it up from my office until January 3. I just don't think it's going to be under my tree this Christmas.