On Saturday my new 30 gig iPod slipped out of my hand and fell two feet onto concrete. This of course happened before a trip. Ironically, there's only a minor dent in the upper righthand corner of its aluminum backing. I've tried just about everything to revive it. I couldn't even force it into firewire mode!@#@! I guess my question is this. Has anyone else had this problem? Is Apple going to screw me to get this thing fixed? Also, I'm a heavy user of Audible.com and ITMS. This thing is screwed! How the hell am I going to unregister my iPod when all I get is a flashing folder with an exclamation point? thanks.