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Timo_Existencia

Contributor
Jan 2, 2002
1,226
2,505
There was a time before shareholder capitalism took hold and left everyone beholden to the almighty stock market.
If your insinuation is that Apple doesn't care about its customers, I think you'd be hard-pressed to back that up. For example...

Forbes Magazine: The Top 100 Most Customer-Centric Companies Of 2022

Technology

1. Apple
. Apple was a leader in pandemic response as it donated millions of face masks, partnered with Google to lead contact tracing efforts, and gave its entire retail staff unlimited paid sick leave. In 2021, Apple announced DIY repairs to provide faster and better service to customers.

...and I could go on and list years and years worth of Apple being at the leading edge of Customer Satisfaction surveys.

I AM old enough to remember the past. But none of that has much to do with Apple.
 
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iPay

macrumors regular
May 25, 2023
211
421
Here is an idea that will never happen. Remove the Non-Pro iPhones and simply go back to selling "iPhone" and "iPhone Max"* or whatever you want to call it at a more competitive price point and the previous gen on a discount.

People may say "But I don't want to pay extra for "Pro" features that I don't need" but that is exactly the point, you should not have to pay extra to get the latest generation, it would simply be the latest iPhone and thats it. Remember "iPhone XS and iPhone XS Max" - no additional "Pro" nonsense.
Sure, who wouldn't like Apple to be more consumer-friendly?
However, their "Ladder & Lock-in" tactic is now well-known. the Ladder part is when you want to buy reasonable stuff, but the next option $200 ahead has a feature you'd love to have, and then for just $150 more you can have this or that as well... Of course, they fragment product lines to make this continuous ladder and drive us nuts.
Just one link on this topic: https://talkbackcomms.com/blogs/news/ladder
 
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duervo

macrumors 68020
Feb 5, 2011
2,468
1,234
"Android Bosses iPhone"

Was this written by a teenager?

There’s nothing wrong with using headline as is. It’s an unconventional world to use for sore, but such things tend to increase clicks and views, and within the context, is not click bait. You just have to read the article to find out what the exact meaning is.
 

iPay

macrumors regular
May 25, 2023
211
421
I wonder if Apple could stand to benefit from an 18month release schedule for phones, rather than the annual cycle currently.

It would allow each model to be a bigger jump from it's predecessor, giving people more of an incentive to upgrade. It would also align better with (US) carriers' 3-year upgrade cycles.
Yeah, wouldn't mind 18-month or 2yr cycle. Apple is clearly tucked in this 1yr cycle and must put up with marketing when they can't deliver (Hey Mother Nature!). But their competition is multi-branded and issues flagship phones almost each week, guess Apple can't slow the pace.
 

t122648

macrumors member
Feb 22, 2022
39
81
Where exactly is iOS "far behind" Android? List specifics and why Android is ahead of iOS.
Ok. I will give it a shot. Note that some of whats below is not IOS's fault - its choices made by Apple:
1) Notifications in IOS are a joke. If you have used Android, you know exactly what I mean.
2) Home screen layout - I can make it my own as opposed to Apple's own.
3) I can use the 'real' firefox with Ublock instead of being stuck with Webkit.
4) File Management easier, more flexible, more intuitive on Android.
5) The Back button

Basically when I buy an Android phone I can make it look and work the way I want. With an Iphone the best I can do is make it look and work the way Apple wants. I want freedom of choice.

I will admit if I used a Mac, an Ipad and an Apple watch I might be stuck with IOS. Luckily I use Windows and don't have a tablet or a watch so I am not captive to an ecosystem.
 
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Bigkool2inSC

macrumors regular
Jun 14, 2023
215
680
Greenville, SC
Mid and high end phones have very good for the past few years.
Updates keeps features coming year after year.
Most people keep them in cases and with screen protectors so they likely last physically longer.

Now it's down to making a consumer WANT buy the newest phone, not NEED to buy the newest phone every year.
 
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brofkand

macrumors 65816
Jun 11, 2006
1,314
3,287
Apple chooses not to compete too much at the ultra low-end (the free with a prepaid card market, like the Moto E series etc) which is where most Android phone sales are, at least globally. So it stands to reason that Apple will never have the lion's share of the smartphone market. Most people globally don't have the resources to buy an iPhone, even a several years old used iPhone.

Even in the US, a lot of people are on prepaid or simply don't want a $30+/month phone payment so they don't buy iPhones. A midrange Android device like the Moto G or Samsung A15 or what have you is plenty for nearly everyone, and they're often free with a prepaid plan.
 
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ececlv

macrumors regular
Sep 26, 2014
130
386
CIRP data is questionable. The conclusions may be right, but there is a large margin of error in their source
 

AF_APPLETALK

macrumors 6502a
Nov 12, 2020
595
832
There's just nothing that exciting or compelling. I don't think it's the end of the world, but we need to be honest about what this situation is.
 

AF_APPLETALK

macrumors 6502a
Nov 12, 2020
595
832
It's always been behind LOL, come on man! Seriously? How long did it take Apple to implement basic copy/paste? I mean to this day, there's no file browser!!!
Didn't they put that in iOS 2? iOS 3 at the latest. And it was done in a much better way than anyone else at the time
 

itti

macrumors regular
Oct 29, 2019
111
114
The performance gap between iPhone and Android is narrowing in the recent years. The result is not surprising.
 

BigDO

macrumors 65816
Dec 9, 2012
1,293
1,984
Good to see this, hopefully it serves as a bit of a wake up call for a decidedly staid and uninspired iPhone range.
 

chris1958

macrumors regular
Jan 9, 2018
112
108
Where exactly is iOS "far behind" Android? List specifics and why Android is ahead of iOS.
From the user perspective, there it behaves just a little different. But when you start writing programs Android is a real OS with a lot of well thought out programming patterns. iOS feels just like a bunch of APIs somehow put together.
 
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TallManNY

macrumors 601
Nov 5, 2007
4,743
1,594
iPhones being activated and lasting longer in service than its competitors:
"This trend appears to impact iPhone sales more significantly than those of Android devices, suggesting Apple may need to adjust its strategy to regain market momentum."

Journalists take: This is a crisis for Apple!
 

Makosuke

macrumors 604
Aug 15, 2001
6,665
1,250
The Cool Part of CA, USA
CIRP suggests the decline is due to the increased price of modern smartphones as well as better durability. While innovation has slowed, there has been a shift from two-year subsidized purchases to more transparent buying plans, which has prompted consumers to hold onto their devices for longer. This trend appears to impact iPhone sales more significantly than those of Android devices, suggesting Apple may need to adjust its strategy to regain market momentum.
Activations are a pretty good proxy for sales, but as CIRP itself suggested from a user standpoint if actual usage share isn't decreasing, lower activations is arguably a good thing--it most likely means that people are happy with what they have, don't feel the need to upgrade, and if usage share isn't decreasing they're not switching platforms, either.

That last sentence, though, does not logically follow from the previous statement. If Apple and Android devices both have exactly the same average lifespan in the hands of consumers, then this would be true--a lower fraction of activations would mean that Apple is also losing "real" share.

If on the other hand Android devices do not, on average, last as long in a consumer's hands as an iPhone--which I have no evidence of but suspect is the case--then that statement could not only be wrong, but completely backwards--it does not necessarily suggest Apple needs to adjust anything, if actual usage share is not decreasing, and in fact usage share could even be increasing if the device-lifespan gap is long enough. If that's the case, Apple should keep doing exactly what it's doing--making devices people are happy with and are so good and durable people don't need or want to replace them.

Smartphones, like laptops and desktops, are a fairly mature technology at this point--they've been available and improving for a couple of decades, and any device made in the last few years should be able to do more or less anything the average consumer needs pretty well. Slowing sales in general is not a sign of any failing, it's a sign of a success, in the same way having 7-year-old iMacs still chugging along happily at work, with no one complaining about using them, is a sign of a good product.

The "take it to the extreme to test the theory" method demonstrates: In a hypothetical world where the average iPhone was miraculously good and lasted 10 years before anyone upgraded, and Android phones were so spectacularly awful that all of them broke and needed replacing in 1 year, even with 90% real usage share iPhones would have lower activations than Androids, and it certainly wouldn't be a sign of weakness or suggestion of "loss of momentum".
 

nt5672

macrumors 68040
Jun 30, 2007
3,361
7,139
Midwest USA
I don’t know who “we” are, but there is competition aplenty in the smartphone market if apple products have too many bugs, not enough privacy, non-replaceable batteries and no side loading outside of the EU. Clearly over the last many years the above hasn’t hurt apple.
Well the entire article is about, "New iPhone activations are down to a low not seen in the U.S. smartphone market for the last six years". So I am not sure what planet you live on to be able to say, "Clearly over the last many years the above hasn’t hurt apple.", but I don't live on that planet.

Now you might say, "but, but, but Apple profits are still good." And that is true, but only because you are paying more for less. There can be no other objective analysis.
 

ghanwani

macrumors 601
Dec 8, 2008
4,602
5,765
Until Apple can address its display issues (eye strain and headaches that are caused by them), they will keep losing market share.
 

reyesmac

macrumors 6502a
Jul 17, 2002
863
505
Central Texas
Wouldn't Apple have like 80% of activations on phones over $1,000? Apple isn't going to do great if compared to the entire industry if their prices are much higher than any competitors. If they are going to cater to the smallest percentage of people with the deepest pockets, they're going to have lower numbers but higher revenue. Apple could beat out all the companies if it had a price war but that means they would need to hire more people to make phones, make more supplier deals, and have more overall overhead with less profit per device. That is not what they want.
 
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I7guy

macrumors Nehalem
Nov 30, 2013
34,308
24,038
Gotta be in it to win it
Well the entire article is about, "New iPhone activations are down to a low not seen in the U.S. smartphone market for the last six years". So I am not sure what planet you live on to be able to say, "Clearly over the last many years the above hasn’t hurt apple.", but I don't live on that planet.
Apple has said more than once it doesn’t expect its iPhone customers to be perpetual upgraders. Now I don’t know what planet you live on but apple has an entire ecosystem of services and products to spend money on. I don’t live in the planet that apple is a one trick pony.
Now you might say, "but, but, but Apple profits are still good." And that is true, but only because you are paying more for less. There can be no other objective analysis.
There can be no other way to describe the above as subjective. Value is in the eyes of the beholder.
 
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weezor

macrumors member
Aug 4, 2012
41
7
From the user perspective, there it behaves just a little different. But when you start writing programs Android is a real OS with a lot of well thought out programming patterns. iOS feels just like a bunch of APIs somehow put together.
You could not be more wrong on this. Apple has an excellent developer ecosystem, far beyond the zoo of different programming languages on Android (Java, Kotlin, Dart—it feels like Google itself doesn’t even know what their direction is), much easier to incorporate native C/C++ systems on iOS and of course, iOS is a great OS to develop for, besides doing the actual development on macOS, which is a "real OS," as you say. There is zero advantage to Android being open as it is in the process of developing apps. Apple has better frameworks and tools and has advanced with much greater speed regarding additions to their ecosystems and new frameworks. Documentation might lack a bit in some cases, but this is even worse for Google in my experience.
 

d686546s

macrumors 6502a
Jan 11, 2021
654
1,598
Won't lower activation numbers simply mean iPhone users are holding on to their iPhones longer? This is made possible by the iPhone being made of more durable materials such as glass and metal, as well as being supported by software updates longer. In contrast, you have android phones that don't receive a single software update ever, or have poor build quality precisely because they are cheap, and so break down more quickly, necessitating more frequent replacements.

While that sounds somewhat plausible, iPhones have been made out of metal and glass in some shape or form since the iPhone 4 and have been receiving long-term software updates since at least the iPhone 6, if not before that.

I struggle to see how this alone could have impacted trends since March '23 and so suspect that there will be other issues as well.

Android phones are equally unlikely to require more frequent replacements in that period, so chances are that this would have an impact on market share.

I am not certain this is something for Apple to get worried over. Yes, people may be upgrading their iPhones less often, and this has been accounted for in the form of Apple shifting from selling iPhones to selling to people with iPhones. You have higher prices, more accessories, more services, App Store revenue, the annual $20 billion payment by Google, even Apple Pay nets Apple a small cut of each transaction.

Whether it's a massively significant impact in the long-term remains to be seen.

Apple's services live and die with the iPhone and so less market share would be concerning in that sense.
 
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