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Apple Begins Offering In-Store iPhone 5 Display Replacements for $149
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No cost if hairline crack
I walked into the SOHO store today expecting to pay $229 for an iPhone 5 that developed a crack arcing from the lower-right corner up to the center-right side. When they saw the phone they said that since it was a hairline crack, and not a spider-web crush type of crack, it was covered under the standard warranty. No cost to me, that is.
They used their new glass-replacing machine, and I can't tell the phone from new, which it really was. Prior to the fix they advised me that if the new glass didn't go on correctly, they'd just replace the phone.
I walked into the SOHO store today expecting to pay $229 for an iPhone 5 that developed a crack arcing from the lower-right corner up to the center-right side. When they saw the phone they said that since it was a hairline crack, and not a spider-web crush type of crack, it was covered under the standard warranty. No cost to me, that is.
They used their new glass-replacing machine, and I can't tell the phone from new, which it really was. Prior to the fix they advised me that if the new glass didn't go on correctly, they'd just replace the phone.
A new phone for $149? You buying a razr?
I'll spend $150 on a phone that I can turn around and sell for $500. Remember that they're $649 new before tax.
Also, if by "outdatated" you mean "still retailing for more than an iPad", then I agree
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No. iPhone 5 screens are hard to find for under $200
I would know, I repair them.
It is cheap to fix anything older, however.
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You people have no idea what you're talking about. Those damn screens are expensive. I pay $10 a month for verizon insurance (which I will NEVER buy again by the way) and it only covers accidents AND you have to pay a $200 flat fee.
I'm interested in how long does this takes?
They haven't thought it through if you get your computer repaired you can leave it there for a few hours or a few days, fine most people have more than one computer anyway so it won't matter too much. But this would take a few hours at least. How can you be without your phone for a few hours let alone a few days if they don't have the parts.....? Also how would they call you once it was fixed?
Apparently they have a 'glass fixing machine' fine for glass but what about for more complicated jobs like home buttons, sleep buttons, cameras etc
They haven't thought it through if you get your computer repaired you can leave it there for a few hours or a few days, fine most people have more than one computer anyway so it won't matter too much. But this would take a few hours at least. How can you be without your phone for a few hours let alone a few days if they don't have the parts.....? Also how would they call you once it was fixed?
Apparently they have a 'glass fixing machine' fine for glass but what about for more complicated jobs like home buttons, sleep buttons, cameras etc
What would one do if an iMac's hard drive failed twice in 8 months (just started failing when it was new), and someone wants a new iMac instead of another repair? Lemon.
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My local store has been doing display replacements for about a week. My friend that works there says it takes about 20-30 minutes to replace an iPhone 5 display.
He also said that they received some very expensive equipment that "calibrates" each display and makes sure things like the proximity sensor is working.
As for AppleCare not being worth it anymore, be careful with that one. He said that he's already had a shattered phone that they attempted a screen repair on that had deeper damage due to the impact. The new screen didn't work and the person paid the full $229 for a new phone. AC would have just been $49.
He also said that they received some very expensive equipment that "calibrates" each display and makes sure things like the proximity sensor is working.
As for AppleCare not being worth it anymore, be careful with that one. He said that he's already had a shattered phone that they attempted a screen repair on that had deeper damage due to the impact. The new screen didn't work and the person paid the full $229 for a new phone. AC would have just been $49.
This still seemed too expensive. I have seen a lot of people that had their display cracked, very easily sometimes. Apple repairs their product very well, but the service is quite overpriced. The parts needed to repair the screen really only costs $30-40 from Amazon, and I do not think the labor fee alone is worth $100.
Wrong again.
OEM's sell "replacement" screens to third party suppliers all the time.
Samsung, LG, Sharp, etc. they all sell screens for the repair market.
Heck you can get OEM iPhone 5 front glass digitizers on Amazon for under $4.
You can get an original (OEM) screen with digitizer for $149.
These all have genuine Apple part numbers that can be easily verified.
For my part, the "glass fixing machine" effort took 45 minutes over two attempts. They said it's a new machine and they're not used to it yet. It would have taken 20 minutes if the first try worked. I was concerned about how it would work and look, but it came back feeling right (drawing app) and looking new. It didn't have any scratches brought it in, and it was perfect when I got it back. Of course, we don't know if the repair itself will hold up.
In any case, I've had good experiences with phone repairs at the Apple Store (SOHO and Meat Packing district). Over a variety of phones, I've had two swaps and this repair. The swaps took 15 min.
See? Everything turned to be okay and actually better.
If you only need the display, you pay $149 without AC+ instead of paying $200 for the whole replacement.
And some people still whining about not having unit replacement. I hate when somebody abuse the system, asks iPhone replacement for a mere cosmetic damage, really?
If you only need the display, you pay $149 without AC+ instead of paying $200 for the whole replacement.
And some people still whining about not having unit replacement. I hate when somebody abuse the system, asks iPhone replacement for a mere cosmetic damage, really?
stealers
in this page:
http://www.tomshardware.com/news/iphone-5-cost-no-contract-apple-bom,17718.html
you can see 44 usd is price for display, and apple wants 150 usd for repair/display exchange??
this is ridiculous, they are trying to steal money from loyal customers or what?
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im apple customer over 4 years, but i dont tolerate any failure for money i must earn.....
i has iphone 3G, iphone 4, ipad 2, now iphone 4S
in this page:
http://www.tomshardware.com/news/iphone-5-cost-no-contract-apple-bom,17718.html
you can see 44 usd is price for display, and apple wants 150 usd for repair/display exchange??
this is ridiculous, they are trying to steal money from loyal customers or what?
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im apple customer over 4 years, but i dont tolerate any failure for money i must earn.....
i has iphone 3G, iphone 4, ipad 2, now iphone 4S
The best price i can find from some of my suppliers is like 135$, apple can close all iPhone repair shops if they keep this policy and extending this repair service to all devices with such low pricing from their own apple shops
god bless all 3rd party repair shops, the big apple is over us
god bless all 3rd party repair shops, the big apple is over us
I'm not sure. If they do insist on fixing the specific issue rather than replacing the whole device, it would be unreasonable to pitch a fit...
But I'm sure all we'll see on here is how the consumer is getting screwed by this
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Keep your data backed up
The failure of an inexpensive, volatile and isolated unit inside the computer does at all indicate your device is a lemon
The best price i can find from some of my suppliers is like 135$, apple can close all iPhone repair shops if they keep this policy and extending this repair service to all devices with such low pricing from their own apple shops
god bless all 3rd party repair shops, the big apple is over us
No need to worry. We just need to start getting creative!
Hmm, think I would rather buy a screen and fix it myself, not exactly hard to do on the iPhone 5 providing you have a tool for the bottom screws.
Again, you're wrong. You obviously have no clue how this process works.
A reseller cannot list an item as an OEM part if it is not a genuine part.
There are only two companies in the world that have the technical capability and equipment in place to manufacture an iPhone 5 display and those two happen to be the OEMs that make them for Apple.
Manufacturers always make "spares" of parts that are more likely to be damaged for the purpose of repair or refurbishment.
Apple doesn't have much say in what those OEMs do with the spares.
Only components with Apple trademarks or other IP are controlled by Apple.
The displays are not one of those items.