I need everyones input on this! Help helps!
I have an iBook, 700mhz 14" yada yada yada.
It is 4 months old, but about a month after I had it, the ethernet jack started to become loose. It continued getting even more loose. Eventually, about a month ago, it stopped working completely. This ended up being the cause of regular, however frequent, student use, as it was getting plugged and unplugged in EVERY class I went to. Anyways, I brought it to CompUSA and they said everything was cool and that it would be sent for repair as I had applecare. Yay. But wait! That was last month! Actually the 30th of last month. And it is stillllllll gone!! CompUSA has no idea where it is, and apples repair status page says they havent touched it since april 4th in which on that day it says "GSX Case Created" and status "Closed". Where's my iBook?! I was told by an apple rep that repairs take no longer than 2-10 days and thats including shipping time. Is my ibook gone?
I have an iBook, 700mhz 14" yada yada yada.
It is 4 months old, but about a month after I had it, the ethernet jack started to become loose. It continued getting even more loose. Eventually, about a month ago, it stopped working completely. This ended up being the cause of regular, however frequent, student use, as it was getting plugged and unplugged in EVERY class I went to. Anyways, I brought it to CompUSA and they said everything was cool and that it would be sent for repair as I had applecare. Yay. But wait! That was last month! Actually the 30th of last month. And it is stillllllll gone!! CompUSA has no idea where it is, and apples repair status page says they havent touched it since april 4th in which on that day it says "GSX Case Created" and status "Closed". Where's my iBook?! I was told by an apple rep that repairs take no longer than 2-10 days and thats including shipping time. Is my ibook gone?