in my opinion, Apple have 2013-2014 to get things right, or this is the begining of the end for apple's empire. unless they are lucky to have a REPEAT of a return of the Jobs.
imo
Apple are focusing too much on form rather than function of products - all this effort in redesigning the iMac, the iPhone, the Macs.
Nobody wanted a skinnier iMac, or a skinny anything, quite the obsession with that.
i think steve knew what he was doing by keeping things on a yearly cycle, he obviously didn't explain or teach why he did it.
apple - your hardware technologies, and even more so your software - is why people buy your products. the 3rd reason is aesthetics. don't focus on aesthetics and form over function and experience. iOS 7 and Mac OS need to be Uniform by 10.9 - no, i don't mean they be combined like windows 8. i'm talking about Mac OS being up to date with iOS main features (siri).
After you do that, you need to Get your asses straight back to work on Software quality and experience - don't push new APPS like Maps, and think we will keep buying your hardware or OS's if its new. they need to have QUALITY and experience be of good nature for users. release them when they are READY otherwise companies like Google, will simply copy your ideas and do parts or even all of their functions, BETTER than you. because they've had the resources for YEARS (Google Search = Google voice., Google Maps, was already ready.) i KNOW someone at apple understands this because they almost did it right when releasing iTunes 11 by making necessary delays.
and please.. please.. just focus on QUALITY software, without bugs and issues, in your MAC os relases, once you got all the ios stuff up and running, get back to how you made Snow Leopard a high quality system, and hire someone who can do it like bertrand starlet. so i can experience the true quality apple was known for before i dived in to the Apple ecosystem with LION!