To be honest, I have my doubts about how many contacts Nick & Co have left. It doesn't take that far of a leap to come up with these conclusions without an Apple leak. In fact it takes a lot of common sense. The lack of a full consumer productivity app to replace Appleworks is a disgrace. Windows users are able to get light word processing, spreadsheet, database functions, and presentation functions from MS Works. iWork has more promise, but it's incomplete, costs extra, and with Pages the interface works much better with creative page layout type projects than it does word processing. So, what could be done to fix iWork? You need to make it complete with at least a spreadsheet app with a database being a definite plus. Apple dropped the ball in '06 so it has to come in '07. If it doesn't, someone really needs to be fired because it'll look like they're either clueless or incompetent. As for Pages, the easiest way to keep it as a good light page layout app, but make it a better word processor is to introduce some kind of mode. Click a tab and it transforms to a traditional word processor type interface.