ATV3 iOS 5.1 multiple connection problems, partial solution

Discussion in 'Apple TV and Home Theater' started by falstaffpac, Nov 18, 2012.

  1. macrumors member


    Jun 23, 2010
    St. Louis, MO
    I wanted to share my experience with a new ATV3 I purchased yesterday. I've had a very frustrating 24 hours getting it working.

    I was unable to "activate" the ATV, I was unable to sign into the Apple Store, and I was unable to log into Youtube. I spent several hours just trying to get into my Youtube account. Nothing worked, including a reset.

    I solved all these issues by disconnecting my ethernet cable from the ATV and reseting the device. I could then set everything up correctly via wireless connection. I completely wasted about 20 hours of time trying to configure this device, connected via ethernet cable.

    Its entirely possible the problem is on my end, but I do not know how I'm managing to block these connections. The ATV is connected to a switch, then to my router. I'm wondering if the switch has something to do with it. I spent a moderate amount of time googling to troubleshoot my problems and learned a lot of others are experiencing the same problem.

    I hope some of you find this helpful.
  2. macrumors newbie

    Apr 13, 2011
    same problem, same fix

    I don't think the problem is on our side

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