Broken sleep-button? iOS 7 or hardware?

Discussion in 'iOS 7' started by Anastacio, Jul 8, 2013.

  1. Anastacio, Jul 8, 2013
    Last edited: Jul 8, 2013

    macrumors regular

    Apr 18, 2010
    I wanted to ask something as it's driving me crazy. Since being on the iOS 7 beta (the day before b2 came out) my sleep button started acting weird. Too often it doesn't react when I press the sleep button, so I can't lock it or turn it off. Now it's happening almost all of the time.

    Has anyone else had this issue? Is this related to the iOS 7 beta software or is it my hardware button which needs repair?

    PS: It's an iPhone 5.
  2. macrumors 6502


    Nov 8, 2012
    Vancouver, Canada
    have not experienced this on my iphone 5
  3. macrumors 6502

    Jun 23, 2012
    When I lock my iPhone 5 there is a certain lag before i hear the lock sound. I presume it is only after hearing the lock sound when you click the lock button again then the screen will light up.

    This effect is even more pronounced in my older iOSdevices like the 4S and especially the 4.
  4. thread starter macrumors regular

    Apr 18, 2010
    Most often mine isn't reacting at all and it's an iPhone 5 on iOS 7.
  5. macrumors 6502

    Jun 23, 2012
    One way to find out is to put ur phone back to iOS 6 and test if the power button is still working. But personally I feel most likely the issue is with the hardware, not the software.
  6. macrumors 65816

    Sir Ruben

    Jul 3, 2010
    The iPhone 5 is notorious for the sleep/wake button failing. It will start happening every so often but if left it will become virtually unusable over time.

    I had to have my iPhone 5 replaced at the Apple store.

    If you do a search on the iPhone forum for this you will find its happened to a lot of people with an iPhone 5.

    With a beta version of iOS on your device I would imagine you will need to roll back to iOS6 (if that is possible?) or wait for iOS7 to come out before returning your phone.

    Trust me though, its the button.
  7. macrumors regular

    Jul 2, 2013
    Rotherham South Yorkshire UK
    Definitely the button.

    My son has an iPhone 5 and had to take it back to the Apple store in Sheffield.
    They gave him a new phone, this was about 3 months ago before anyone heard of ios 7.
  8. macrumors regular

    Nov 30, 2007
    It's iOS 7. I'm having issues on my iPhone 5 ever since iOS 7. I rolled it back to iOS 6 to verify. No issue under iOS 6. I'm back to iOS 7 and just waiting for the software fix.
  9. macrumors 65816


    Nov 15, 2011
    I'm on my third iPhone 5. The second one I had, had a defective lock button.

    Get it replaced.
  10. macrumors newbie


    Sep 13, 2013

    Looks like you are not alone...

    Now, the GM is released but the issue is still around.
  11. macrumors 6502

    Jun 12, 2009
    I'm not on iOS7 but did recently have my iPhone 5 replaced due to a faulty sleep/wake button. The button would respond intermittently and only on the left side of the button.
  12. macrumors 65816


    Sep 27, 2006
    United States
    OP: It's hardware. After about 2 months this happened on mine. Try pushing on one side of it, for me, the left side worked all the time, press in the middle it was inconsistent, press on right, nothing. I took it to Apple store when I could (mine isn't close), they replaced it, and the replacement has been fine for 9 months now.
  13. macrumors newbie


    Sep 13, 2013

    I can understand if it is just one button, it could be the faulty hardware. But in the cases with BOTH power/sleep AND home buttons, then it is more than a co-incident :confused:
  14. macrumors 68020


    Feb 23, 2006
    San Francisco, CA
    I had this problem with my iPhone 5. It's a known issue, I went to the Apple store and they swapped it out.
  15. macrumors regular


    Jun 10, 2006
    Very interesting thread as this problem just happened to me 2 days ago and my warranty expires in 10 days. Got a genius bar appointment, hopefully it will get replaced...
  16. macrumors 68000

    Jun 5, 2009
    From what ive read the iPhone 5 sleep/power button will become faulty eventually
  17. macrumors 6502a

    sou1 so1di3r

    Jun 26, 2008
    Denver, CO
    same thing happened to me, I've got a genius bar appt Wednesday to get it fixed (don't feel like rolling back to iOS6)

    It only works if you press it on the very left edge. Pretty annoying.
  18. macrumors member

    May 15, 2011
    I am facing this on my iphone 5 with ios 7 now. I am positive it wasn't there until last week when I had 6, else I would've probably noticed this if it had been an hardware issue. Its kinda annoying...
  19. macrumors 68020


    Oct 16, 2007
    United States of America
    I've had this problem with my iPhone 5 with iOS 6 and now iOS 7. Have a Genius Bar appoint tomorrow to hopefully get it replaced. Unfortunately, my Wrapsol skin probably won't stick well to the new phone as it' been on the old phone for nearly a year. :mad:
  20. macrumors regular

    Jun 28, 2010
    Same problem here. I was originally thinking it was hardware, but now I'm not sure. It started soon after I upgraded to iOS 7. It's pretty erratic.

  21. v.kanniainen, Sep 25, 2013
    Last edited: Sep 25, 2013

    macrumors newbie

    Aug 19, 2010
    Same problem, noticed when updated to iOS7. Did not have any issues in iOS6.
    I have try clean install.
  22. macrumors regular


    Apr 21, 2011
    Same with me. Things were 100% fine when I was on iOS 6 and never had this problem before. Updated to iOS 7 and the minute I did, my sleep button started taking multiple times of clicking to wake/sleep my phone.
  23. macrumors regular

    May 10, 2012
    Mine started before upgrade to iOS 7. Then got worse after upgrade to ios7. Apple replaced my iPhone 5, no questions asked. New phone works flawlessly.

    Take it on for replacement.
  24. macrumors regular

    Jun 15, 2009
    Had the issue but long back before iOS 7. Have it checked out. They replaced mine.
  25. macrumors newbie

    Sep 24, 2012
    This happened to my phone and my wife's phone long before iOS 7. Get it replaced.

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