bug tracking/feature request software?

Discussion in 'Mac Programming' started by quixotic, Feb 21, 2012.

  1. macrumors regular

    Joined:
    Aug 4, 2003
    Location:
    San Francisco, CA
    #1
    I'm working with multiple customers and programmers, and I need some sort of online bugtracking and feature request software for apps we build. What do you all use?

    While I like basecamp, it's a bit overkill. I'm not looking for a full featured project management app. On the other hand, list apps tend to be too simple (i.e. can't assign a status like 'in progress', or assign ownership). Simple is better, people need to want to use it. Must be an online app, maybe with an iPhone app interface, and/or the ability to email a bug/feature to it.

    Anything like that? I've tried Redmine, RTM, and customers just quickly revert to sending us emails, which is a bloody mess.
     
  2. macrumors newbie

    Joined:
    Oct 20, 2011
    #2
  3. macrumors member

    naples98

    Joined:
    Sep 9, 2008
    Location:
    Houston
    #3
    We use JIRA where I work and it seems to work pretty well although I'm sure we are not using it to its full potential.
     
  4. macrumors newbie

    OverByThere

    Joined:
    Nov 24, 2011
    Location:
    Rugby, UK
    #4
    I recommend Redmine, worked well for us over the past few years..
     
  5. macrumors 6502a

    GorillaPaws

    Joined:
    Oct 26, 2003
    Location:
    Richmond, VA
    #5
    Lighthouse Keeper 2 is a nice OSX 3rd party client for the lighthouse bug tracking web-service. It's made by the indie devloper Martin Pilkington. There's a free trial, so it's worth taking a look.
     

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