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iPhone 14 Pro Courier Delivery?
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I just canceled my in store pickup for tomorrow (30 minutes away) and reordered with courier delivery this afternoon for $9.
Wow, is this weird ?
No pickups today within 6 Apple Stores.
My mobile app, I found it is available today via $9 courier.
Something is strange / weird - why would nothing available for today at the Apple Stores all of a sudden become available by courier today ?
Does this courier company have stock that Apple store doesn't ??
Will see if this is real.
$9 is nothing for my cost of time!
![Screenshot 2022-09-16 at 7.13.54 AM.jpg]( "Screenshot 2022-09-16 at 7.13.54 AM.jpg")
No pickups today within 6 Apple Stores.
My mobile app, I found it is available today via $9 courier.
Something is strange / weird - why would nothing available for today at the Apple Stores all of a sudden become available by courier today ?
Does this courier company have stock that Apple store doesn't ??
Will see if this is real.
$9 is nothing for my cost of time!
The people that deliver my stuff from Apple are the same who will deliver you food. They pick the item up at the Apple store and deliver it to you.
Exactly correct!
My office was surprised to see an Uber driver deliver my phone on time!
Order page showed 11:30-1:30. Uber driver showed up at 12 noon.
Driver needed a signature.
I am amazed for $9USD - saved my time and gasoline!
Wonder why I never did this in the past!
Is it a local Apple Store policy or is it out of range for Uber ?
My Uber driver amazed my office - they thought it was my lunch
Phone was brand new, still sealed, in a bubble wrap envelope.
I wonder how Apple allocates courier delivery vs store stock because the stores were out but courier delivery said delivery today for $9.
I don't know if it is store policy but, Uber does work my area.Is it a local Apple Store policy or is it out of range for Uber ?
My Uber driver amazed my office - they thought it was my lunch
Phone was brand new, still sealed, in a bubble wrap envelope.
I wonder how Apple allocates courier delivery vs store stock because the stores were out but courier delivery said delivery today for $9.
View attachment 2068316
Courier delivery was available for me tomorrow. I snagged a 256 silver.
I have one coming from UPS next week as well (routing snafu - should have had today). I didn’t want to wait for it. Haha. Is it easy to return this one? Anyone with experience.
I have one coming from UPS next week as well (routing snafu - should have had today). I didn’t want to wait for it. Haha. Is it easy to return this one? Anyone with experience.
I am one of those horror stories.
I ordered a phone for courier delivery to my job on Friday. I refreshed the order status page and saw that the driver had been assigned and a phone number. I immediately texted the phone number to say that to text me when they are close so I can meet outside and more precise directions on the location since my job has multiple entrances. I did not hear back at all. I was getting worried after about an hour since I even tried to call the number and no one picked up.
At this point, an hour into the two-hour delivery window, the Apple Store app updated to show a map. I noticed that the car was in Stamford, Connecticut (I work in Westchester County, New York) - which is about 40 minutes east of me/the store in itself.
I followed the car on the map and it definitely was driving to the Apple store for pickup. The courier arrived at the Apple store a little before 4:00pm (the delivery window cutoff time).
I saw the car pull away from the mall and then the order was marked delivered. The Apple store itself is about 10-15 minutes from my job.
I waited outside my job just in case the person was still coming, but at this point, I could not call the number since my order was “complete” in Uber’s eyes.
I went back inside and called Apple and on their end, they see it as cancelled. I asked why and I was told that if the order can not be delivered within the window, it is cancelled and the person has to return it back to the store. I then said that I never received anything saying it is cancelled (Apple really needs to get on this part). The person at Apple thought it was odd how anything I checked shows the order as delivered still.
I was told that within 24 hours, the order should update to cancelled and I would be refunded. I contacted them again yesterday since if the person did not return it after “cancelling,” then clearly it will not be returned.
I still had heard nothing for the order. They are now escalating it. But honestly I am freaking out since I did this through the Upgrade Program and so it is not a simple charge I can dispute with my credit card if Apple does not actually refund me since I have read that they do not always side with the buyer. I have the screenshots of the texts with no response and the chat with Apple as well ensuring me that I will get my money back. So at the very least, I have the “receipts” to fight this if I need to!
I think it is more that the store can only handle so many people in so many hours. So that is not necessarily reflective of their stock, but how many they can process in their retail hours. So they have this option. Which I tried and it failed and now I have no phone and no update on what will happen with my money.
How would that work? Apple does not let a device leave their store unless it has been paid for.
Courier delivery has worked for me in the past. The delivery driver picks up your items and delivers them directly to you; just like when you order food.
It obviously worked for the OP's uber driver. You just have to time it right with the cutoff time.
I mean, there is a point if one does not have an Apple Card. Then clearly I can not use that as a method of payment. But I did not realize we were to judge/criticize.
For my order, I was a little annoyed that for a store that was 15 minutes away, they let a driver 40 minutes away take the order. In a perfect world (meaning I would have gotten the phone), the time it was assigned, the person got to the mall, picked it up, and then came to me, two hours is tight and that is not counting if there was traffic on the interstates.
In my case, the order was paid for and then whether delivered or cancelled, the person then has to bring it back to the store. However, if they do not, then they kept the phone.
There seems to be no consequence for the driver. Like I should be able to rate the person to say scam/stolen or escalate it. For Apple just to be like we can write this off is not right since the person gets away with stealing.
I’ve personally used the same day courier service several times without any issues here in Canada.
I ordered a Macbook Air and decided that $9 for same day delivery by courier was fine. I even communicated with the driver via text. I saw them driving. The trip was supposed to take 17 minutes between 11-1pm. At 2pm I followed them on the map and saw they were at 7-11, then they were at a hotel. I swear this driver was going anywhere but my house. Finally, at 2:30pm I got a message my new mac was returned back to the Apple store and I was getting a refund. WTF!!! I'm picking up whatever I buy from the Mac store from now on. There should be a way to report the drivers or at least penalize them for not communicating. I was told there may be inclement weather issues. Fat chance. Here in Las Vegas it's a sunny 106 degree day. What weather is preventing them from driving 20 minutes from the Apple Store? Get a new courier company!