Repair of any defect not caused by the user for an additional year?
my HTC thunderbolt comes with a 1 year warranty and verizon will send me a phone free of charge if I have any problems. I thought all phones have the 1 year warranty included automatically? Samsung does also. oh an additional year I follow what you're saying now. I'd just get a case for the phone, be cheaper.
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Apple told me once they only have 90 days of free phone support so he couldn't talk to me because it's been more than 90 days. I was trying to explain what was wrong with my phone and he kept saying " sir your customer support has ran out"
The thing I don't get is the phone has a 1 year warranty from all defects, but wouldn't it make sense to have phone support for 1 year also? so they can troubleshoot and maybe fix it over the phone???? How do you send your phone in if you cannot talk to them first???????? Pretty stupid