eMac issues

Discussion in 'PowerPC Macs' started by ghall, Jan 20, 2007.

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  1. ghall, Jan 20, 2007

    ghall macrumors 68040

    ghall

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    #1
    Okay, I'm having an issue with a client's eMac. Basically, the display won't turn on. When the machine is booted up, everything sounds fine, but the display remains blank. I suggestion she check the serial number to see if it's covered for the eMac repair extension program, but it is not.

    I tried removing any extra RAM and I had no luck. I am pretty much stumped as to what I should do.
     
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  2. Scarlet Fever, Jan 20, 2007

    Scarlet Fever macrumors 68040

    Scarlet Fever

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    #2
    is there another one you could test it with? the board between the GPU and the display (analogue board?) may be shot.
     
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  3. ghall, Jan 20, 2007

    ghall thread starter macrumors 68040

    ghall

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    #3
    No, this is at a home, and they only have one computer. I have my MacBook Pro with me, so is it possible to run some sort of diagnostic over FireWire or ethernet?
     
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  4. trainguy77, Jan 20, 2007

    trainguy77 macrumors 68040

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    #4
    Well you could try plugging a external monitor in and seeing if it works fine then. If so the CRT bit the dust. If it does not work then it is probably the GPU. Or something worse. BUt try booting it into target disk mode and see if it mounts on the macbook. If so then its all display related either the GPU or CRT or cables in between.
     
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  5. ickystay, Jan 20, 2007

    ickystay macrumors regular

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    #5
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  6. VanNess, Jan 20, 2007

    VanNess macrumors 6502a

    VanNess

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    #6
    Here's Apple's procedures for diagnosing and potentially resolving a no-video problem.
     
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  7. ghall, Jan 21, 2007

    ghall thread starter macrumors 68040

    ghall

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    #7
    Cool. Thanks.

    Edit: Didn't work. Looks like it's taking a trip to the Apple store.
     
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