I ordered my iPhone 6 Plus on Apple.com and want to exchange it for an iPhone 6. My Apple store is 2 hours away so I was wondering if I would be able to exchange it at my local AT&T store or if I absolutely have to do it at an Apple store?
You can mail it back to them
It would have to be done at an actual Apple Store, or mailed to them as stated.
Do orders at an AT&T store have to be returned to AT&T or can I exchange at at Apple store? AT&T doesn't have as much stock.
It is really far to my Apple store.
Exchanging is not the same as returning so it depends what you want to do. If you want to return your phone you'll have to do so at ATT.
If you want to exchange because of a warranty issue then you can do so at apple. You cannot exchange for any other reason at apple.
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Pay for a 6 outright and get it mailed to you, and return yours via mail as well. Thats your best bet
I ordered my iPhone 6 Plus on Apple.com and want to exchange it for an iPhone 6. My Apple store is 2 hours away so I was wondering if I would be able to exchange it at my local AT&T store or if I absolutely have to do it at an Apple store?
I thought orders done through apple online couldn't be returned or exchanged at an apple store.
Well I bought it on an upgrade so buying outright is a delta $600+ that i'm not willing to do.
Exchanging is not the same as returning so it depends what you want to do. If you want to return your phone you'll have to do so at ATT.
If you want to exchange because of a warranty issue then you can do so at apple. You cannot exchange for any other reason at apple.
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Pay for a 6 outright and get it mailed to you, and return yours via mail as well. Thats your best bet
Maybe if you initiate a return, that will cancel your upgrade and reestablish it to be used on the new phine. You may have to get someone on the phone, though.
So, nobody has a decisive answer if I try to exchange it at a local ATT store. Has anyone tried?
I'd like to piggy-back on this question. Does anyone know if I can go into an Apple store to exchange my 6+ for a 6 of the same capacity without issue? Do I need to first return it and then wait until upgrade eligibility is restored on my AT&T account?
If purchased from apple you should be able to do so without a problem.
I'd like to piggy-back on this question. Does anyone know if I can go into an Apple store to exchange my 6+ for a 6 of the same capacity without issue? Do I need to first return it and then wait until upgrade eligibility is restored on my AT&T account?
So, nobody has a decisive answer if I try to exchange it at a local ATT store. Has anyone tried?
I'd like to piggy-back on this question. Does anyone know if I can go into an Apple store to exchange my 6+ for a 6 of the same capacity without issue? Do I need to first return it and then wait until upgrade eligibility is restored on my AT&T account?
Why don't you call the AT&T store, rather than asking people on here? Might be a little quicker and you'll get the "decisive" answer you're seeking.
Because they are not open yet. That's why.
Also... the advantage of buying an iPhone via Apple gives you 30 days return vs. Atts 14 days.