Fantom External DVD Burner Problem

Discussion in 'Mac Accessories' started by shaboink, May 15, 2005.

  1. shaboink macrumors newbie

    Joined:
    May 15, 2005
    #1
    I just hooked an external firewire Fantom Drive Premier FW 16x Dual Layer DVD +/- RW up to my G4 running OS X Panther 10.3.9, 1g memory. It came with 2 CD's, ToastLite & Samsung. Neither seem to contain a driver for my MAC.

    The system doesn't recognize the drive. The instructions are virtually useless. I know I must be missing something. Confession time: This is my first MAC I am a pc user for years and am trying to change my ways. Any help will be appreciated.

    Thanks.
     
  2. superbovine macrumors 68030

    superbovine

    Joined:
    Nov 7, 2003
    #2
    usually with external drives it comes with the drives on a cd-rom or you goto the manufactorers website and get the drives.
     
  3. shaboink thread starter macrumors newbie

    Joined:
    May 15, 2005
    #3
    The included disk which is a Samsung DVD +- R/RW CD. Contains the following:

    Autorun.inf (I basically get: "No application associated with this file"

    TS-H552B.exe (windows)
    Dos_Driver - file
    Manual - file (nothing usefull here)
    Nero Burn - file (windows)
    Nero Express - file (windows)
    Intervideo - file (windows)
    InCD4 - file (windows)
    Common Files - file (nothing seems to be useful here)
    directx - file (windows)

    Is there anyplace I might be able to pick up the drivers for this thing?

    I have placed a call but it's been over 2 days and no reply so far. Just got to love voice mail tech support.

    Thanks.
     
  4. whispering macrumors newbie

    Joined:
    Oct 15, 2005
    #4
    Fantom External DVD Burner Problem

    This afternoon i got an external dvd burner which is connected to my emac via a usb cable. I am not sure if it works right out of the box, because right away I installed software which I found on the LaCie homepage. I was able to use this sofware because i found out that LaCie is using Nec dvd burners to build its products. In your case that's probably not an option.
    But i had problems using the apple application Idvd.
    After some research on the net i found the following webpage.
    http://www.patchburn.de/
    On this webpage you can download a patch program that adds support for dvd burners.
    It allows many, otherwise unsupported burners to be used directly with Mac-OS X, iTunes and DiscBurne

    Hopefully this might work for you too.
    In my case, even Idvd seems to work fine.
     
  5. Dreadnought macrumors 68020

    Dreadnought

    Joined:
    Jul 22, 2002
    Location:
    Almere, The Netherlands
    #5
    Apple doesn't support a lot of DVD burners. Even if you do get them to work in the Finder and have them recognized by your system, it's a different story to get them to work with Apple programs. There have been many threads about it. Before you buy a dvd burner, always check with Apples support pages!
     
  6. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #6
    I had terrible service from Fantom tech support, send the drive back for a refund. My condolences.
     

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