Gmail on iOS 7 Mail app suddenly stopped working this morning

Discussion in 'iOS 7' started by pinkoos, Oct 10, 2013.

  1. macrumors regular

    Joined:
    May 15, 2005
    Location:
    Texas
    #1
    Anybody else having this issue? Nothing changed between the last time it was working (early this morning) and when it stopped working (later on this morning).

    I've got an iPhone 5 that I updated to iOS 7 when it was released. I've setup Gmail via Exchange (was grandfathered in before Google took away Exchange ActiveSync support) and didn't have any issues with push, Exchange, etc.

    I get the message, "Cannot Get Mail - the connection to the server failed" on the iOS Mail app. Also, when I try to send an email out, I get the "wooosh" sound like it sends but I never receive it at the recipient address (tested sending from my Gmail to work address).

    However, the iOS Gmail app is working fine as are a couple of 3rd party apps I'm trying out (Mailbox and Boxer).

    My work Exchange account setup on my iPhone is working fine.

    Any thoughts? Could Google have somehow pulled the plug on my grandfathered EAS support when I updated to iOS 7 (albeit a few weeks late)?

    Thanks.
     
  2. macrumors 6502

    Joined:
    Jul 6, 2011
    #2
    Gmail on iOS 7 Mail app suddenly stopped working this morning

    The same thing happened to me this morning on my 4S that is running iOS 6.1.2. It seems to be working fine now though.
     
  3. macrumors 6502a

    ozziegn

    Joined:
    Aug 16, 2007
    Location:
    Central FL Area
    #3
    gonna bump this thread. I just got my iPad Air and I can't get my gmail exchange working even though it's working just fine on my iPhone 5 which is also running iOS 7.

    any ideas?
     
  4. macrumors 68040

    Joined:
    Aug 10, 2008
    Location:
    Around
    #4
    Google stopped push to all new devices as of January 31st of this year that aren't android.
     
  5. macrumors 6502a

    ozziegn

    Joined:
    Aug 16, 2007
    Location:
    Central FL Area
    #5
    That can't be correct because I'm getting pushed emails to my iPhone 5 w/ iOS 7 just fine.
     
  6. macrumors 68040

    Joined:
    Aug 10, 2008
    Location:
    Around
    #6
    How long have you owned your iPhone 5?
     
  7. macrumors 6502a

    ozziegn

    Joined:
    Aug 16, 2007
    Location:
    Central FL Area
    #7
    Since Sept of last year. My iPad 3 that I just sold was also running iOS 7 was also working fine with gmail exchange service.
     
  8. macrumors 68040

    Joined:
    Aug 10, 2008
    Location:
    Around
    #8
    Ok then. I said any new device that isn't android after January 31, 2013, will have this issue. That is what is wrong with your iPad.
     
  9. macrumors 6502a

    ozziegn

    Joined:
    Aug 16, 2007
    Location:
    Central FL Area
    #9
    Okay so there is no workaround for this?
     
  10. macrumors 68040

    Joined:
    Aug 10, 2008
    Location:
    Around
    #10
    I think some have, but I don't know it. This is one of a many reasons I am dropping gmail.
     
  11. macrumors 6502a

    ozziegn

    Joined:
    Aug 16, 2007
    Location:
    Central FL Area
    #11
    I've been using gmail since the beginning so dropping them isn't an option for me.
     
  12. macrumors 68040

    Joined:
    Aug 10, 2008
    Location:
    Around
    #12
    I have too, and there is always an option.
     
  13. macrumors P6

    Joined:
    Oct 17, 2011
    #13
    http://forums.macrumors.com/showthread.php?t=1639069
     
  14. macrumors newbie

    Joined:
    Nov 27, 2013
    #14
    Hope this works for you

    I had the same issue for a few days - I did a restore on my iPhone and the Gmail that used to work fine was now cocked up. (It also affected my Hotmail, but for that I only needed to put the password back in the settings).

    So to fix the Gmail, I think something happens sometimes on the restore and it also seems to happen if you have 2-step authorisation enabled for Gmail (i.e. you login and then a passcode gets sent to your phone).

    It seems like you need to go to this link,
    https://accounts.google.com/b/0/IssuedAuthSubTokens#accesscodes

    pop your password in, it'll tell you what has access to your Gmail account, and then at the bottom of the page, you set up a 2-step authorisation password for the Gmail application on your iphone.

    You get a new unique random looking password, copy and paste it into the iphone in the password for Gmail in settings, it should verify and then green ticks come up and hey presto! Gmail working again.

    I hope it works for you

    Regards,

    Oli
     
  15. macrumors newbie

    Joined:
    Dec 13, 2013
    #15
    the solution from olikromberg works

    thx for the solution olikromberg,
    btw i register just to write this

    :)
     

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