HomeKit HomeKit camera live view stuck after iOS 17 update

[ivanpasic]

Is anyone else experiencing this? Started to happen to me on my phone, iPad and Mac after updating to iOS 17/iPadOS 17 and Sonoma. Had a similar issue a few years ago with one of the previous iOS releases (iOS 15 I think).

 

[evanmac]

I have the same issues right after iOS 17. I have live view just fine using the camera's own app, but using HomeKit is a hit and miss. I am thinking of removing them and re-adding them to see if that fixes things.

 

[dor2201]

האם עוד מישהו חווה את זה? התחיל לקרות לי בטלפון, ב-iPad וב-Mac לאחר עדכון ל-iOS 17/iPadOS 17 ול-Sonoma. הייתה בעיה דומה לפני כמה שנים עם אחת מהגרסאות הקודמות של iOS (iOS 15 אני חושב).

Me too..

 

[ivanpasic]

I have the same issues right after iOS 17. I have live view just fine using the camera's own app, but using HomeKit is a hit and miss. I am thinking of removing them and re-adding them to see if that fixes things.

I tried. It does not!

 

[digitalfx]

same here...cameras won't load unless you are at location. Ive tried everything to fix. It started with final beta and is worse in release version and 17.01

 

[texem]

i can confirm stuck video on iPhone with ios 17.0.1 .

ATV with tv OS 17.0 and Homebridge

 

[Studio Dweller]

I was experiencing similar issues and realized that I wasn't actually connected to my home WiFi network. There was no WiFi signal strength indicator at the top right on my iPhone even though in WiFi settings it showed that I was connected to my home network. Clicking on the network and choosing "Forget This Network" and then re-connecting solved the problem. However, I am concerned about being able to monitor cameras from outside of my home network as that still seems to be an issue.

 

[evanmac]

I found that the only way to reliably connect to my homeKit cameras when on cellular and not on home's wifi is if I use a VPN connection to my home first. (my router supports that).
camera's own app on cellular is still way faster.

 

[texem]

No streaming / update of the cam picture on "my home" screen in any "Home" App ( iPhone, Mac ..)

Streaming works (Wifi and cellular , no matter) if you press on the preview picture and select "show live stream"

Seems, the cam picture is now only updated if there is any motion.

Bug or feature ?

 

[PatriceTheWake]

Same here, brand new iphone 15 on latest ios update cannot stream any camera from cellular, but it is working fine from the local network.
Same home, from a non-upgraded iphone works really find both from local and remote.

 

[ideal.dreams]

Same here. iOS 17.0.2 on iPhone 15 Pro Max. Wife is experiencing the same on iOS 17.0.1 on her 14 Pro Max.

I ran the RC of iOS 17 when it released and didn’t notice this issue at all. I can’t say for sure but I feel like I didn’t notice this on my 14 Pro Max before upgrading to the 15 Pro Max while also on 17.0.1.

I believe this was an issue a couple years ago that Apple had to address with an iOS update. Looks like the same thing got broken again.

 

[digitalfx]

Home app on Mac works great, all cameras load immediately. Defiantly an iOS issue.

 

[ideal.dreams]

Noticed my camera thumbnails load like normal when I’m at home/on our home network. It’s only when away from home that the issue occurs which further makes me believe it’s an issue with tvOS or HomePodOS.

 

[curtis242]

I’m getting the exact same thing since updating to to 17

 

[ivanpasic]

Home app on Mac works great, all cameras load immediately. Defiantly an iOS issue.

Not in my case...

 

[Stefano85]

Hi all, luckily I have found this thread! I have the same problems as you regard streaming webcams on 4G connections. When I am at home I have no problems and also no problems on Eufy app.
In my case I have updated both my wife and my phone to iOS 17 and also the HomePod mini.

 

[hhzhao]

Same here. The camera stream works when I am on the same network as normal, but when I am outside home network, it sticks at previous status. Open the camera will show unresponsive, but will some time show streams a minute or so late. But it is broken for the most of time.

 

[digitalfx]

starting yesterday, this issue seems to be improving. All of my cameras now load within 3-4 seconds on 3 separate "homes". This basically hasn't worked since upgrading to ios17 release version.

 

[Katopaul05]

17.0.2 fixed this for me…

 

[hhzhao]

iOS 17.0.1 seems fixed the camera streaming issue.

 

[mdhwoods]

im not convinced this is fixed. takes 6 seconds to load a camera when not home and snapshots on my end are updating every ~15-20 seconds vs 10 prior.

 

[Katopaul05]

I think it’s an Apple side server issue, to which they are fixing. My video snapshots are super quick as of today, at multiple houses. I have yet to test off of WiFi though…

 

[digitalfx]

I can confirm improvements started happening prior to any updates...it's defiantly a server side issue. Mine is now back to normal. Remote locations refresh in under 3 seconds last week and this week are nearly instant.

 

[katbel]

17.0.2 fixed this for me…

Is it a beta?