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How can I get AT&T 40 dollar upgrade fee waived
- Thread starter Hieveryone
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You could call or go to the store but AT&T is not the warm and fuzzy AT&T we all remember and it may be beyond the power of even the manager to waive the fee!
Not going to happen. They used to be willing to do it, but they will just tell you that they are unable to do it. But who knows, maybe you'll get lucky.
That depends on the FAN account. Upgrade fees are waived on some corporate accounts but not others.
And it worked against me! Not so much the activation fee as the raising my plan by 15 dollars a month to help subsidize the phone if I waited a couple of weeks and just re-upped the traditional way! So I caved to next because if I'm going to get screwed I might as well pay a little extra and get a new phone every year
They are gonna be so pissed when I move over to T-Mobile after the unlocks come out for 6+. Thanks for the subsidy att. Keep my $40 I got $360 of yours
Huh? That has nothing to do with the Activation Fee -- they charge Early Termination Fee's as well
From AT&T Website:
AT&T Early Termination Fee:
Smartphone: $325 minus $10 for each full month you complete under the service commitment
So in order to receive your iPhone subsidized you have to renew the contract for 2 years -- which means if you leave early you get hit with the ETF fee [as well as paying the activation fee]
If you switch to T-Mobile, as the previous poster plans to to do, T-Mobile will reimburse you for the full amount of the ETF (but not NEXT fees).
To qualify, you must have the iPhone 6 for at least 14 days on AT&T. You must also turn-in some kind of smart phone to T-Mobile, but it doesn't have to be an iPhone. An old Blackberry would suffice.
I've never had a problem getting the upgrade fee waived either. I've always done it in chat and it has only taken me one try each time.
I simply state that I have been a customer for over ten years and have never once paid my bill late. They usually take a few minutes to review my account and come back to tell me that the credit will be on my next billing statement.
However, from what I've read, it may be a little more difficult to get them to budge on it this time around. It's worth a shot though.
Either way, $40 will certainly not get me to switch to NEXT with a single line account that has unlimited data.
I simply state that I have been a customer for over ten years and have never once paid my bill late. They usually take a few minutes to review my account and come back to tell me that the credit will be on my next billing statement.
However, from what I've read, it may be a little more difficult to get them to budge on it this time around. It's worth a shot though.
Either way, $40 will certainly not get me to switch to NEXT with a single line account that has unlimited data.
Last year I got the $36 fee waived but they told me that this would absolutely be the last time they would do it.
Now this year, we have the Next program. I opted for the Next program this year myself.
Now this year, we have the Next program. I opted for the Next program this year myself.
I notice Verizon waves the fees with very little effort. I guess they would rather wave the fee then have you keep calling back. I'm sure AT&T is the same way considering they all follow in each others foot steps.
there is a whole thread on this. I did it through online chat like I did last time for my 5. Be overly nice and cordial and it will go a long way. They credited the fees to my current bill.
https://forums.macrumors.com/threads/1451998/
https://forums.macrumors.com/threads/1451998/
Unless setting up service for the first time, no. You are paying full price for the phone. The activation fee is only when you set up new service. The upgrade fee is when you get a new phone on a two year contract.