Hi all,
So the HD in my maxed out 2012 iMac was DOA. I had originally ordered from the Apple Store, online. I was sent to my local Apple Store by AppleCare after they could not troubleshoot the HD problems and it was clear it was a physical problem.
A return process has been started by my local Apple Store (they placed the order for the new iMac) over a week ago. I have not heard anything from them since. Does anyone have any experience with this process? Does Apple give manufacturing priority for replacement orders or should I assume mid-March delivery like everyone else? The local Apple Store had no clue as to timing, just that the "process has begun".
I wanted to get more info from these boards, before I go to the local Apple Store in person and get to the bottom of it.
Thanks.
So the HD in my maxed out 2012 iMac was DOA. I had originally ordered from the Apple Store, online. I was sent to my local Apple Store by AppleCare after they could not troubleshoot the HD problems and it was clear it was a physical problem.
A return process has been started by my local Apple Store (they placed the order for the new iMac) over a week ago. I have not heard anything from them since. Does anyone have any experience with this process? Does Apple give manufacturing priority for replacement orders or should I assume mid-March delivery like everyone else? The local Apple Store had no clue as to timing, just that the "process has begun".
I wanted to get more info from these boards, before I go to the local Apple Store in person and get to the bottom of it.
Thanks.