just bought an ipod video 30 gb... installed everything... then it would not shut down.. whenever i pressed the play button.. so i went to ipod updater... restored factory settings.. my computer freezess... now the ipod is froze,... un pligged with the do not disconnect thing... i tryed holding down the center and menu button to reset it but nothing happend. please, please help me.. im so frustrated and upset that i may have spent 500 bucks on a piece of junk.