iCloud free storage space doesn't add up

[Merkie]

My iCloud free storage space seems to be incorrect. I have 2.4GB of backups (iPad and iPhone), and about 300MB data for apps synced to iCloud. If you do the math, you'll know I should have around 2.3GB available. However, my iCloud free storage space is only 1.1GB. Somehow, 1.2GB of my iCloud storage space is missing (or at least unaccounted for). Anyone know how to fix this?

 

[Tyler23]

My iCloud free storage space seems to be incorrect. I have 2.4GB of backups (iPad and iPhone), and about 300MB data for apps synced to iCloud. If you do the math, you'll know I should have around 2.3GB available. However, my iCloud free storage space is only 1.1GB. Somehow, 1.2GB of my iCloud storage space is missing (or at least unaccounted for). Anyone know how to fix this?

From the "Manage Storage" page (where it shows your devices), scroll down past Documents & Data to look at Mail. How much space does it say next to that?

 

[sunking101]

From the "Manage Storage" page (where it shows your devices), scroll down past Documents & Data to look at Mail. How much space does it say next to that?

What I don't get is that you can untick mail in the iCloud backup settings and yet it still has a data figure for mail?

 

[Tyler23]

What I don't get is that you can untick mail in the iCloud backup settings and yet it still has a data figure for mail?

If you're talking about on the basic iCloud page, that's not to stop mail from backing up, that's to turn off the iCloud mail account. Your other mail accounts will still be backed up.

 

[sunking101]

If you're talking about on the basic iCloud page, that's not to stop mail from backing up, that's to turn off the iCloud mail account. Your other mail accounts will still be backed up.

Aha, so you can't pass on backing up mail then?
I don't see the point, my mail accounts always exist whether on iCloud or not. If it's just saving the settings then I reinstall my accounts after each iOS install anyway, due to 'issues' in the past.

 

[Merkie]

from the "manage storage" page (where it shows your devices), scroll down past documents & data to look at mail. How much space does it say next to that?

9.7mb.

 

[William Wales]

Go to your backup on the iPhone settings, hit show all apps, turn off one of the apps for back up. Turn it back on. Now you can delete your iCloud backup and try again.