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Chundles

macrumors G5
Jul 4, 2005
12,037
493
nospleen said:
Calling my shot here.... Fedex is going to pull the iGary special butt crack of dawn wake up door knock with your QUAD. ;) I just know it, it is the only fitting end to this... :D

Oh gotta be. It would only be right.
 

rockandrule

macrumors 6502
Aug 3, 2004
448
0
Jacksonville, FL
FINALLY (hopefully) an end to this mess! iGary, you amaze me with your patience. Glad that you stuck to your guns the whole way through, you know none of us would have been able to pull it off. Good luck with the Quad you lucky SOB!
 

iGary

Guest
Original poster
May 26, 2004
19,580
7
Randy's House
cruxed said:
Wow! Good for you mate! I demand a link on the front page to this thread! :D

I'm just grateful that they finally restored my faith. I was really, really (and I'm serious) close to going to the dark side. I figured what did I have to loose? (Yeah, it was that bad, for real.)

I'm just happy I will have a new machine (it's too late for my current project, but oh well) and hopefully I won't have to tell angry clients that my machine is down ever again. The whole thing was a nightmare - I mean a nightmare. As of Monday, I had hit a total dead end, and engineering DID finally get back - blaming it all, once again, on software.

Thanks GOd I wrote that letter, or I'd still have a broken machine.

Shame on Apple for setting up whatever climate there is that makes product specialists and Genius' reluctant to help with dire situations like mine, and kudos to them for doing the right thing in the end.

Again - thanks to everyone for the support and kind words - I think I would have gone nuts without this thread to vent. :eek:
 

Pilgrims Pro

macrumors regular
Jan 30, 2003
129
0
I am glad everything worked out for you in the end.

What is your letter writing fee? I would love for you to write a similar letter to Volkswagen of America. :D With that type of letter I might actually get somewhere.
 

zach

macrumors 65816
Feb 14, 2003
1,204
0
Medford
iGary.. after reading this entire thread, all i have to say is, props on not blowing your head..

even with Xanax there'd be about 7 apple techs chainsawed about now if that had been me :X
 

iGary

Guest
Original poster
May 26, 2004
19,580
7
Randy's House
vohdoun said:
What made them replace it with a Quad? are the Dual 2.7's phased out now?

There are no dual 2.7's any longer, except in refurb.

I had to pretend to be "semi interested" when he said "would a new machine - the Quad PowerMac be satisfactory?"

I was like, "uh, sure I guess that sounds OK" (as I wet myself).

Honestly, I'm really pleased that they handled everything well in the end. In addition to losing faith in my machine, I was really about to walk out on Apple, which would have been bad, because I love the machines and the OS so much.

A properly repaired machine would have been fine - but this really puts me back in the game as an Apple fan, which, in the end, is way more to their advantage.
 

vohdoun

macrumors 65816
Jan 23, 2006
1,035
0
Far away from Earth.
I think that is fantastic! It's always bugged me to hell when my machines have ever went down plus I'd freak out even more if I was permantly stuck on Windows.

It's great how its turned out for you, even though with all that stress.
 

QCassidy352

macrumors G5
Mar 20, 2003
12,028
6,036
Bay Area
that's AWESOME! Not that you deserve any less after all this.

I'm really amazed by two things here - first, that you kept your cool. I know I wouldn't have. And second, that sending a letter to SJ really worked!! It's like he's some kind of benevolent god who you can appeal to when things get really bleak... :D
 

rockandrule

macrumors 6502
Aug 3, 2004
448
0
Jacksonville, FL
Pilgrims Pro said:
I am glad everything worked out for you in the end.

What is your letter writing fee? I would love for you to write a similar letter to Volkswagen of America. :D With that type of letter I might actually get somewhere.
What's wrong with the VW?
 

iGary

Guest
Original poster
May 26, 2004
19,580
7
Randy's House
QCassidy352 said:
that's AWESOME! Not that you deserve any less after all this.

I'm really amazed by two things here - first, that you kept your cool. I know I wouldn't have. And second, that sending a letter to SJ really worked!! It's like he's some kind of benevolent god who you can appeal to when things get really bleak... :D

Yeah, unfortunately, I need to ask the mods to lock this thread, as technically I just signed an agreement to keep my mouth shut. ;)

Thanks to everyone for the support.
 
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