Illustrator CS2 keeps crashing - PLEASE HELP

Discussion in 'Design and Graphics' started by mustard, Jan 23, 2007.

  1. macrumors 6502a


    System Info
    3 GHz Mac Pro w/ 6Gb ram running OS 10.4.8 & Illustrator CS2 (12.0.1)

    With both existing & new files, when I attempt to use the Pathfinder/Shape Modes - (add to shape) command the programs just quits. All other shape modes work fine just add to shape is causing a problem.

    What I have tried
    Trashing Illustrator pref files ~/library/preferences/Illustrator CS2
    Re-Installing CS2 Suite
    Fresh OS & Illustrator install

    Nothing is working & I am sad - please help.
  2. Moderator emeritus

  3. macrumors 6502a

    Welcome to the wonderful world of Adobe Illustrator! You have now been baptized.

    :) :rolleyes: ;)
  4. macrumors 6502a


    Thanks - I will check into the Adobe forums and see if I can come up with something.
  5. macrumors G3


    FWIW, this is the official Adobe workaround, which is almost as weird as the crash itself.
  6. macrumors 6502a


    I'll have to check it out - thanks
  7. macrumors 6502a


    Very very weird - but it does fix the problem. Thank you so much I was about throw my monitor out the window.
  8. macrumors 68030


    Just wait until you encounter the "none of my keyboard shortcuts work!" problem. ;)

    Remember to close the Appearance pallet each time you close Illustrator, or else the crashing problem will come back.
  9. macrumors 6502a


    That's a new one - haven't experienced that yet.
  10. macrumors 6502


    The page with Adobe's workaround is gone. Can someone explain to me how to do it?
  11. macrumors 6502a


    This works for me -

    1 Open Illustrator
    2 Make sure the "appearance" panel is closed
    3 Close Illustrator
    4 Re-Open Illustrator
    5 Open "appearance" panel if needed
    6 Work
    7 Close "appearance" panel if opened
    8 Close Illustrator
    9 Next use of Illustrator start at step 4

    If Illustrator is closed with the "appearance" panel opened then start over at step 1

    Silly work around (I don't know why it works but it does) Adobe has given - I don't know where the page went.

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