That article that you're talking about says exactly what we've all been trying to tell the OP in this very LOOOOOOOOOOONG thread. You have a certain amount of attempts. After all those fail, your phone is disabled for a certain amount of time. You can then try another passcode after that time expires. If you fail, the phone is disabled and the time is increased.
The phone will only erase itself if YOU set it to do so. I don't care what the "apple guy" told you.
So either figure out the passcode, or buck up and erase the phone. Theres no other way. Stop wasting everyone's time here. Including your own.
Afraid you'll have to activate it with the apple id if you erase it? Don't know the password to that either?
These things were put in place to deter people from stealing our devices.
Sure have been a lot of "woops i forgot my password, help me bypass" threads lately..............
Yeah, I know my apple password. I wasn't drinking red whine while watching a movie when I memorized it. I have that saved (written down), too. Again, I'm not ALWAYS stupid. Am I wasting your time? Ha sure I am. Sounds more like you're wasting your time, reading all this. I'm here to hopefully get help. What are you here for?
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My advise is to quit obsessing over the photos. They aren't nearly as important as you are making them out to be.
That's hilarious. Love your kids much? Oh let me guess...you don't have kids. Loved by your grandmother much? Punish me some more why don't you, by stating that if I really cared, I wouldn't have let this happen. But again - as others are making obvious here - things have changed, without informing the customer that things have changed. When they give you the choice to set your phone to erase after 10 attempts, that implies that if you DON'T set it to erase, it simply won't. Especially considering that in the past, it meant it wouldn't! Getting it now?
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Maybe it's a silly idea but I just registered on the site (long time lurker) to post it...
Maybe one of your kids has deleted your touch ID and has saved his/hers.
Why dont you try unlocking the phone with their fingers?
Haha not a bad idea, but no the phone won't respond to touch i.d. I wish it would. I don't know why it won't, but it won't. I think cause I lock it each time I put it down so I don't accidentally call someone. That I think makes the phone ask for the passcode before it'll let you use fingerprints from there. People are upset that I can't remember for sure but oh well - I *think* that's the case but just can't remember (and can't test it out now, for obvious reasons)!
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First of all apple is not at fault at all here. zero. its all on you.
second, you mention that you use your fingerprint but at the same time had to change the lock code from the kids? so which is it? Do you use the fingerprint or not??
You also state that fingerprint stops working when phone is locked.. that's not true at all. If you restart the phone then that will require the passcode.
If you would of stopped using the passcode and stuck to touch id your kids or whoever would of never been able to get it.
This reminds of the bent iPhones. people drop it and say, stupid apple...
Or they drop it and the screen breaks.. stupid apple !
Uh, okay so you're upset that I can't remember the details about when exactly my phone allows me to use touch i.d. vs. having to enter the passcode? Jesus get over it! I don't usually care about such details - as I think I said earlier, I have a busy life. Let go, bulldog.
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Why don't you have an idea of what passcode you used? Did you just pick random numbers?
I know it's a long ranting post, so I don't blame you for not reading it all, but as I said earlier, I remember my passcodes by visual patterns. It's always worked before. It was a square shape. Bizarre that I couldn't bring it back from multiple tries.
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Not much help now, OP, but in the future I'd recommend getting some sort of app that automatically uploads your photos to the cloud. I use One Drive and when I take pictures, they automatically upload to the cloud when I'm connected to wifi.
Also, you need to teach your 8 year old phone thief not to touch your phone without permission and provide adequate consequences when he disobeys.
Fair enough - totally agree. I was ignorant about how the iCloud worked before - I thought it sent things straight to my laptop which was already almost at maximum capacity. I now get why it's called a cloud, haha. But anyway yeah for now on I'll use icloud. It had never been set up properly cause I was having lots of iPhone issues in the very beginning - as many were - so was on with a helper who was walking me through some steps. At one point he said to ignore the iCloud thing as it would just slow us down (that starts it up for the first time) and said I could activate it later which I just never bothered to do (not fully understanding it).
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Sorry friends, there is no way around the passcode. And if you enabled the 10 passcode wipe, it will indeed wipe your device to factory settings. Nothing will be safe.
I personally manage 3000 ipads at my company, and we see this all the time. I have the ability to clear passcodes from our mobile management system, but thats the only way. If its a user owned device, you need to put it into DFU mode, and restore it from itunes. At that point it will still be activation locked to your apple ID, and you damn well better have and know your apple ID and password or that device is a brick.
So to the OP, if you are legit and this is your device, DFU mode to restore it then unlock the activation lock with your apple ID and PW. If you are a thief or you found this phone, turn it in so the real owner can have it back. Otherwise its a complete brick to anyone but the owner of that apple ID.
And furthermore, apple WILL NOT EVER reset your apple ID for you and give it to you over the phone no matter how much info you have and can verify. You will need access to the email address you used with the apple ID if you need to reset that password too.
Trust me guys, I do this for a living(Apple mobile administrator). This is the only options you have. Goodluck.
I've been on the phone with the second iPhone guy for a very long time. I think he already tried this - never did the computer or phone ask for my apple password. Would you be willing to call me and try walking me through it?! I know it's a weird request but honestly, if you say yes I'll pm you my #. I'm in Portland, OR.
