iPod frozen & not working

Something went wrong when my iPod's software was being updated. I now have an iPod that does not function anymore, It displays the Apple-logo, but that's it. It does not appear in my computer when I plug it in. I can access the diagnostic-mode on the iPod, and I have ran the tests, but they don't tell of any problems. I can reset iPod, but it just displays the Apple-logo, and nothing happens.

I have been reading about restoring the iPod, but it seems that I need to use the Software Updater to do it. But since the computer does not detect the iPod that wouldn't work. Any ideas on what to do here?

 

Yes I did. it just asked me to plug in the iPod, even though it was already plugged in.

I found out how I could restore the iPod. I had to put it in disk mode, and then I could restore it. I managed to restore it (apparently): The iPod updater says "Your iPod has been restored to factory settings, and is restarting. Please leave the iPod connected and wait while it completes the restore process". There was an Apple-logo on the iPod, with a progress-bar underneath it. But that was close to 5 minutes ago. Now there's just an Apple-logo there like there was before, and nothing's happening.

 

OK, if I force the iPod in to disk mode, it does appear in the iTunes (but not on the desktop), and I managed to rename it back to what it was. But still, when I try to regularly use the iPod (as in, not in disk mode), it just displays the Apple-logo and nothing happens.

Partially off-topic: is there a way in OS X to format the iPod in Fat32 when restoring it to factory settings? If I restored it in Windows, it would be formatted to Fat32.

 

6GB Mini. It's few months old.

 

Well, it seems to be working now. It appears in the Finder and all. What I did was that I had three iPod updates on my machine: 2005-02-22, 2005-03-23 and 2005-06-26. I did the restoring using the last one. But now I tried it with the first one (2005-02-22), and it seems to have done the trick.

is the latest iPod-update screwed up or something?

 

It's starting to seem that my copy of the update is corrupted. I just tried to eject and reconnect the iPod from the machine, and it seemed to work, it appeared on the desktop (I managed to actually use the iPod as well). But it immediately told me that there's an update available, and I then installed the update. And now my iPod is back to catatonic state.

 

Every time I try installing the 1.4-update to the iPod, I end up with a frozen iPod. It seems to install just fine, and then the installer tells me that iPod is restarting. I get an Apple-logo with a progress-bar on the iPod. Then the Apple-logo re-appears, and nothing happens. I have tried re-downloading the update, but no help. I'll try to run it on Windows next (I actully need Fat32-formatted iPod, so I would have to do that regardless).

 

OK, I tried it on WinXP. I downloaded the latest update. The updater recognized the iPod, and suggested an update (from 1.3 to 1.4). I decided to restore it to factory-settings instead (so I will end up with Fat32-iPod). It restored the iPod, and I got an Apple-logo with a progress-bar on the iPod. After the progress-bar had finished, the logo re-appeared, and then.... Nothing. It just displays the logo and nothing happens.

So, every single time I try to use the latest updater (in either OS X or Windows) to either restore or update the iPod, I end up with a frozen iPod. Older version seems to work though.

EDIT: is there a place where I could download older Windows-updates for the iPod? Apple only offers the latest version, and it doesn't work on my iPod.

 

Anyone?

 

I managed to find the original install-CD that came with my iPod. I used it to restore the iPod to factory-setttings. My Mini is not a version 1.3 and working fine. I have zero clue as to why 1.4-update simply does not work on my iPod.

 

I have a Mac Mini, and I have used it with my iPod. And when I tried to update the iPod (on the Mac) it froze. When I tried to update it on the PC it froze.

The reason I wanted a FAT32-iPod is that I primarily use Linux, and Linux works better with FAT32 iPods. And I'm planning to replace OS X on the Mac Mini with Linux at some point.

 

OK, let's start from the beginning

I booted my Mac Mini, and plugged in my iPod Mini with an intention to charge it up. OS X told me that an update is available for my iPod (1.3 ==> 1.4). I ran the update, and it did it's thing. But after the update I noticed that my iPod is frozen. it just displays the Apple-logo and nothing happens.

I tried resetting the iPod, but it didn't help. I could go to the diagnostic-area of iPod, and run the tests (which reported no errors).

then using the latest iPod updater on my Mac, I tried resetting the iPod to factory-settings. No help, it was still frozen. Then I tried resetting to factory settings it with an older iPod updater (02-22 IIRC). And it worked! I had a working iPod again. The software-version on the iPod was 1.3 again. I then tried to update the iPod to 1.4 again, using the latest iPod Updater I had re-downloaded (in case the original was corrupted) from apple's website. No go, it froze again.

then I thought that since I had been planning to format my iPod in FAT32 at some point anyway, I could try to factory-reset and update on XP instead. Factory rest worked like it should, but updating it to 1.4 froze it again. So the iPod freezes if I try to update it to 1.4, regardless of the OS I use. I then formatted it to FAT32 and version 1.3, and it's working again.

Nope, there are no Apple Stores in Finland . But I'm planning to visit the Apple-retailer I bought the iPod from in tomorrow perhaps.

 

Well, I'm OK with 1.3, I don't do podcasting . That said, I will be taking it to the retailer sometime in the near future and ask their opinion. If they manage to update it to 1.4, great. If they decide to give me a replacement.... Well, I wouldn't complain about that either .