Ipod Photo issues.

Discussion in 'iPod' started by xFU3Lx, Feb 14, 2006.

  1. macrumors member

    Joined:
    May 24, 2005
    #1
    Earlier today I plugged my iPod photo 30gb up to my Powerbook to update it. A message pops up saying the computer can't read the disk, and gives me the option to eject it. I ejected, and EVERYTHING got deleted and the ipod was restored to factory settings. I try to put everything back on it and the computer won't even detect the ipod now. I tried everything, resetting, restoring software, other USB port, nothing will make it detect the ipod.:mad:

    Thankfully its still under warranty for another 1.5 months or so. Any other ideas I can try before taking it to the Apple store tomorrow?
     
  2. macrumors 65816

    macEfan

    Joined:
    Apr 7, 2005
    Location:
    Forbidden, you do not have access to that server
    #2
    could be a bad hard drive or dock cable- can you still play music on the ipod? Does the ipod have a flashing question mark/ and or folder?
     
  3. thread starter macrumors member

    Joined:
    May 24, 2005
    #3
    It acts like it just got done with a software restore. Apple logo, then asks me language.

    All of my music and pictures were deleted when the first message popped up on my computer.
     
  4. thread starter macrumors member

    Joined:
    May 24, 2005
    #4
    Well I figured out whats wrong with it.

    Settings > About > Capacity: 0 kb Available: 0 kb

    Hard drive is dead.

    Will they replace it? Or just repair it? Its still under warranty.
     
  5. thread starter macrumors member

    Joined:
    May 24, 2005
    #5
    Update! They replaced it no questions asked. Great customer service.:)
     
  6. macrumors 6502a

    Marky_Mark

    Joined:
    Sep 30, 2005
    Location:
    UK
    #6
    So you got a 30GB iPod Vid? Sweet!

    I got mine yesterday (but I had to pay for it - upgrade from a perfectly servicable 1Gen Mini - too many songs :) )
     
  7. thread starter macrumors member

    Joined:
    May 24, 2005
    #7
    nooooo they replaced it with another Photo. Brand new one.
     

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