iTunes Match Goes Live Internationally (For Real This Time)

[ipedro]

Google DNS, cache clearing, plist deleting, TunnelBear... none of that worked. I'm still getting the 5002 error.

EDIT: and what solved it...

Change your credit card. Even change it to something incorrect then change it back to the correct one.

The Solution.

 

[Neolithium]

Google DNS, cache clearing, plist deleting, TunnelBear... none of that worked. I'm still getting the 5002 error.

Same here.

 

[HackerJL]

Same here.

I am posting this just in case someone else cares to try it. I tried everything, opendns, google dns, etc.

I went into the app store on itunes, bought something for 99cents, it started downloading, and then I bought itunes match. Dont know if it was fluke or what, dont care.

 

[Neolithium]

I am posting this just in case someone else cares to try it. I tried everything, opendns, google dns, etc.

I went into the app store on itunes, bought something for 99cents, it started downloading, and then I bought itunes match. Dont know if it was fluke or what, dont care.

Fantastic. That worked flawlessly. Thanks!

 

[ipedro]

Somebody should let customer support know that iTunes Match is live. I just got this e-mail reply:

Dear Pedro,

This is Deepak from iTunes Store Customer Support.

I'm sorry you ran into an error 5001 when you tried to purchase the iTunes Match in iTunes Store. I'm happy to provide you all the relevant information regarding this.

Pedro, currently iTunes Match is only available in USA and Brazil. Other countries and yet to have the iTunes Match feature. I would suggest you to wait till this amazing feature is released in your country.

I also encourage you to use the iTunes Feedback page to submit your comments:

http://www.apple.com/feedback/itunesapp.html

Apple appreciates your patience and understanding.

Have a nice day!

Sincerely,

Deepak
iTunes Store/Mac App Store Customer Support

 

[daneoni]

Well buying something from iTunes seems to have triggered it to work. Bloody scam.

(UK User)

 

[Takeo]

In the GTA of Ontario, Canada, and getting many 5002 iTunes errors when attempting to subscribe to iTunes Match. Relaunched iTunes, signed in and signed back in, still not doing it. Anyone?

I got this error before realizing that my credit card info on the account was out of date. Long shot... but you never know.

 

[Neolithium]

I got this error before realizing that my credit card info on the account was out of date. Long shot... but you never know.

i did change my account info (Right info -> Wrong info -> Back to right info) and it didn't stop the 5002 error, however a cheap purchase from the app store, and then I was immediately able to purchase iTunes Match.

 

[MadGoat]

Yup I can confirm a purchase(not a free app) will allow people who are getting a 5002 error to succeed.

 

[Takeo]

I seem to be stuck on "Step 1"... gathering info. I only have about 3000 songs. It gets so far and just sits there. It's been sitting there for hours. I start and stop it and if quickly gets to that point and "freezes" again. Is it normal for the first step to take hours?

 

[forwardthinking]

I can also confirm that a 0.99 purchase (not a free app) will get rid of the 5002 error. iTunes match is working now!

Yup I can confirm a purchase(not a free app) will allow people who are getting a 5002 error to succeed.

 

[drumpat01]

its great that everyone else gets the service. To bad im still stuck with 75,000 duplicated playlists on mine! But at least my apple script will be slowly taking care of that. only about 88 more days left to go.

 

[Saturnine]

Only 2000 of 3000 songs matched here in the UK. Some of them are perfect rips, like American Idiot and (gulp) Avril Lavigne. They also match the iTunes Store ID3 tags and song lengths perfectly. I'm wondering if some labels haven't yet signed up in the UK.

 

[The SpinDoctor]

only 2000 of 3000 songs matched here in the uk. Some of them are perfect rips, like american idiot and (gulp) avril lavigne. They also match the itunes store id3 tags and song lengths perfectly. I'm wondering if some labels haven't yet signed up in the uk.

+1

 

[Saturnine]

Also noticed that it's matched some albums which aren't in the UK iTunes Store too. Interesting.

Most annoyingly, though... the 'iTunes Match' part of iTunes has now crashed on me twice while uploading songs. All iTunes Match and iCloud bits just disappear until I go back into the iTunes Store and 'Add this Computer' again - at which point the whole thing starts from scratch.

 

[nelmat]

This is great. No go tell the BBC to let us Americans stream live stuff from the UK

Deal, if you tell american networks to do the same for the UK...

 

[Saturnine]

Only 2000 of 3000 songs matched here in the UK. Some of them are perfect rips, like American Idiot and (gulp) Avril Lavigne. They also match the iTunes Store ID3 tags and song lengths perfectly. I'm wondering if some labels haven't yet signed up in the UK.

More on this...

I created a Smart Playlist to show only songs with an iCloud Status of 'Matched.' Both albums above showed up in the playlist, even though they're currently uploading.

It does look like iTunes matched them, but for some reason they're perhaps 'not allowed' to be made available for redownload at least in the UK.

 

[Neolithium]

Only 2000 of 3000 songs matched here in the UK. Some of them are perfect rips, like American Idiot and (gulp) Avril Lavigne. They also match the iTunes Store ID3 tags and song lengths perfectly. I'm wondering if some labels haven't yet signed up in the UK.

WTF none of my Avril Lavigne Albums matched LOL.

 

[ipedro]

- About 3000 of my 6400 songs matched.

- the Music menu appeared instantly once the Match process was over

- iTunes Match appeared in my iPhone Music settings menu

Everything seems to be running smoothly, though loading time aren't what I'd like to see. Hopefully Apple works out the kinks and adds server support to make it seem that the files are all stored locally.

iCloud has shown its potential of displacing local storage. Everything is very intuitive and I have no problem paying $27 a year for this excellent service.

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I'm going to start deleting my low bit rate (matched) songs and re-downloading them. Has anybody done this? How?

I tried it on one song:

1 - Found a matched song
2 - Right clicked it to Show in the Finder
3 - I deleted that file.

I now see no options to redownload the file. I tried playing it and iTunes offered to let me locate it. I presume I have to delete the song itself in iTunes and it will show up somewhere as a song I can redownload?

My goal is to eventually delete my entire library (after backing it up on an external drive) and streaming all my music from the cloud. Is this possible? How?

 

[Saturnine]

<snip>

My goal is to eventually delete my entire library (after backing it up on an external drive) and streaming all my music from the cloud. Is this possible? How?

Delete it in iTunes. It will grey out, but be redownloadable. If you wanted it gone for good you would then need to delete the greyed out version too.

 

[ipedro]

Delete it in iTunes. It will grey out, but be redownloadable. If you wanted it gone for good you would then need to delete the greyed out version too.

Thanks. That worked. I think that it also refilled my metadata for that file. I now have Composer information where I didn't before.

 

[1goodidea]

Match working well here in Australia. Seems pretty fast to run through the steps as well - 6,700 songs.

 

[Neolithium]

Around 50% of my music matched....so I'm still uploading. I should have checked all my damn tags and info; they all are albums that should have been matched. oh well live and learn.

 

[ipedro]

Around 50% of my music matched....so I'm still uploading. I should have checked all my damn tags and info; they all are albums that should have been matched. oh well live and learn.

Won't you be able to re-match? There must be a process to re-analyze your library. I've got about 50% of my library matched as well, but a lot of mainstream songs that are available on iTunes weren't matched for some reason.

 

[Neolithium]

Won't you be able to re-match? There must be a process to re-analyze your library. I've got about 50% of my library matched as well, but a lot of mainstream songs that are available on iTunes weren't matched for some reason.

I'm not sure. I'm letting it do it's thing right now and see from there. Some albums seem to be popping up matched as it continues uploading, so I'm kinda just gonna leave it for the time being and find out what voodoo it is doing.