Before doing iTunes Match, I had album art for every song/album on my iPhone. Now all the albums in iTunes have album art, but about 20% of my albums in my iPhone Music App are missing the art (grey background w/ the music symbol). Anybody else having this problem?
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iTunes Match - Missing Album Artwork on iPhone Music App
- Thread starter satchow
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was having the same problem yesterday but this morning most of my album art has returned.
With the servers getting slammed yesterday, I am assuming it will take time but all album art will be available.
With the servers getting slammed yesterday, I am assuming it will take time but all album art will be available.
Yep, same problem here too. Artwork is missing almost randomly. Hope it does straighten itself out soon.
Quick update for you guys. I did shuffle on all my songs on my iPhone and I'm seeing now that the ones that don't have artwork are downloading it over WiFi now. Unforunately, I'm flipping each track on my iPhone which sucks, but I'm finding that as long it starts playing, it will trigger the download of the artwork and if I flip forward/backward then I will see the artwork for the song now. Anyway, I'm off to finish going through every song on my iPhone. Yea. 
I experienced this on my mac yesterday during the uploading process. I simply clicked the album missing the artwork and subsequently clicked the "show or hide item artwork" button in the bottom left corner of iTunes. The correct artwork pops up instantly. I'm guessing it's just a bug. Upon checking my iPhone 4 this morning, I'm noticing some albums are missing artwork, even those which I purchased from iTunes.
I'm sure all of this will be worked out in the future, but it's hella frustrating after waiting hours for the process to complete.
I'm sure all of this will be worked out in the future, but it's hella frustrating after waiting hours for the process to complete.
From what I can tell, it has to download all of the artwork for the iCloud music. For some reason the music app doesn't download it all at once, it either downloads it as it needs it or slowly over time. All my artwork is there in iTunes though!
This appears to be an issue with the servers getting hit with lots of traffic now that it's gone public. It was not as bad during the beta.
I think I figured out a fix. You basically need to redo the album art for the albums that are not working. I don't know if this was related to the fact that the albums with the problem had 600x600 album art or what but this is what I did.
1. Get the album art file, you can export it from the album by opening "info" on one of the tracks, then under the artwork tab, drag out the image to your Desktop (or Finder).
2. Open the image in an editor, resize image to 500 pixel max, save a PNG (that's what I did at least)
3. Select all tracks in the album, open "get info" on them and click the checkbox on album art, then click okay, removing the existing album art.
4. Repeat step 3 but instead drag your new image into the album art box.
5. Repeat the above steps for all the albums that have the issue.
When complete, go to "Store -> Update iTunes Match" and let it go through the update process.
Now you are done, your albums will update on your iDevices. You might need to restart your iDevice before it will see the changes, also sometimes you also need to play a track from the updated album.
Note that I am not exactly sure what part of the steps fixed it for me, but doing a straight "Update iTunes Match" did not fix it for me, until I went through and fixed each album's artwork.
Also you might not need to restart your iDevice after, but it seems to help force the update because it might not always check for updates all the time.
1. Get the album art file, you can export it from the album by opening "info" on one of the tracks, then under the artwork tab, drag out the image to your Desktop (or Finder).
2. Open the image in an editor, resize image to 500 pixel max, save a PNG (that's what I did at least)
3. Select all tracks in the album, open "get info" on them and click the checkbox on album art, then click okay, removing the existing album art.
4. Repeat step 3 but instead drag your new image into the album art box.
5. Repeat the above steps for all the albums that have the issue.
When complete, go to "Store -> Update iTunes Match" and let it go through the update process.
Now you are done, your albums will update on your iDevices. You might need to restart your iDevice before it will see the changes, also sometimes you also need to play a track from the updated album.
Note that I am not exactly sure what part of the steps fixed it for me, but doing a straight "Update iTunes Match" did not fix it for me, until I went through and fixed each album's artwork.
Also you might not need to restart your iDevice after, but it seems to help force the update because it might not always check for updates all the time.
I was able to get all of my Album art in by re-applying the ones that weren't showing initially. Now I've noticed that in the Artists tab the problem seems to persist despite every album having art. Not sure where to go from here.
i think its synching them back after u activate iTunes Match on the iPhone. i was shocked to see that all of my album covers were gone on my iPad but i noticed the spinning wheel implying that its downloading something and covers kept popping up one after another
Quick update for you guys. I did shuffle on all my songs on my iPhone and I'm seeing now that the ones that don't have artwork are downloading it over WiFi now. Unforunately, I'm flipping each track on my iPhone which sucks, but I'm finding that as long it starts playing, it will trigger the download of the artwork and if I flip forward/backward then I will see the artwork for the song now. Anyway, I'm off to finish going through every song on my iPhone. Yea.
Yep, this is happening for me. Good and bad, I guess. I wonder what happens when I later go in and "delete" the songs from my device. Does the artwork go with it? If so, that isn't the best solution. My gut tells me that this will be corrected at some point so that all album artwork will get downloaded to the device (at least a small thumbnail version for the list, etc) soon.
omg your right, an album cover that didnt show me the artwork before on the iPad FINALLY FINALLY showed up after i resized it from 600 to 480. thank you
edit: nvm works on some, not all with cover issues plus some appear on the iPad but not on the iPhone. such a cover mess
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Maybe Apple could just automatically make the adjustment on the back end so that the users don't have to deal with this issue because iTunes allows artwork over a specified size
Yea right! Who the hell is going to sit there and do that for 100's or in my case, 1000's of albums?
Fix it already Apple!!!!
Tried the "play a song off the album" trick and the "resize the album art" trick (both of which are discussed above); even tried the "make a metadata edit, save, correct back to accurate info, and save again to force a resync" trick. None of that works.
What worked for me was, in iTunes, (a) copying the album art from one of the tracks that had it (highlight track, right-click "get info", artwork tab, right-click artwork, copy), then changing the view to the icon/album view (so the tracks aren't listed) and pasting the album art for the entire album there (right click on album, get info, right click on artwork near the bottom right, paste).
Did that for every album for which the album art was missing. They now all appear correctly on my iOS devices.
What worked for me was, in iTunes, (a) copying the album art from one of the tracks that had it (highlight track, right-click "get info", artwork tab, right-click artwork, copy), then changing the view to the icon/album view (so the tracks aren't listed) and pasting the album art for the entire album there (right click on album, get info, right click on artwork near the bottom right, paste).
Did that for every album for which the album art was missing. They now all appear correctly on my iOS devices.
I'm pretty sure the missing album artwork has nothing to do with size, format, or what view you add the artwork. Replacing the artwork from scratch worked for me. If someone could find a connection between all of the artwork that won't upload to iTunes Match that would be great.
1) In iTunes, highlight all tracks of the album with missing artwork
2) Right-click the tracks and go to Get Info
3) Check the box for Artwork and click OK (This will delete the artwork)
4) Highlight all tracks of the album with missing artwork again
5) Go to Google Images and search for the album's artwork
6) Copy and paste the image from your browser into the artwork box (bottom left-hand corner of iTunes)
7) Go to Store > Update iTunes Match
8) Close the Music app if it's running in the background
9) Open the Music app and enjoy your album artwork.
1) In iTunes, highlight all tracks of the album with missing artwork
2) Right-click the tracks and go to Get Info
3) Check the box for Artwork and click OK (This will delete the artwork)
4) Highlight all tracks of the album with missing artwork again
5) Go to Google Images and search for the album's artwork
6) Copy and paste the image from your browser into the artwork box (bottom left-hand corner of iTunes)
7) Go to Store > Update iTunes Match
8) Close the Music app if it's running in the background
9) Open the Music app and enjoy your album artwork.
If artwork size is really the issue, then this should automate the resizing:
http://dougscripts.com/itunes/scripts/ss.php?sp=reembedartwork
Unfortunately, this scripts appears to die after 20 or so songs.
http://dougscripts.com/itunes/scripts/ss.php?sp=reembedartwork
Unfortunately, this scripts appears to die after 20 or so songs.
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My artwork is appearing and disappearing randomly on my iPhone. There seems to be no logic to it. I synced the music, mac to iPhone, all the artwork appears. Turn on iTunes Match on iPhone, the artwork disappears. Delete all local music from the iPhone and then turn on iTunes Match, artwork randomly comes in, and after playing a song, the artwork that came in disappears.
This service would be great if it worked properly. Your customers expect better, Apple. Mobile Me redux.
This service would be great if it worked properly. Your customers expect better, Apple. Mobile Me redux.
i got sick of losing the album art of songs that had them just 5 minutes earlier or show up on some places but not on the lockscreen for example. won't use it anymore unless apple gets their shiat together.
its like the cover stays on songs that u listen to a lot but its losing and reloading them on songs u barely or havent listened to in a while.
its like the cover stays on songs that u listen to a lot but its losing and reloading them on songs u barely or havent listened to in a while.
Music Playing iCloud Bugs
On one hand I'm impressed, on the other hand, the bugs in the system are annoying. The good is that the sound quality is truly amazing. But it's odd that I click on a selection to play through my phone, the album artwork comes up but then when the next song on the same album comes up, the artwork disappears. I click the back arrow, then now playing and the artwork 'usually' reappears...until the third some comes on. Very annoying. Also, there is sometimes a 10 second pause in between the songs. I do hope they work on fixing this stuff up, especially since we've paid for the service.
On one hand I'm impressed, on the other hand, the bugs in the system are annoying. The good is that the sound quality is truly amazing. But it's odd that I click on a selection to play through my phone, the album artwork comes up but then when the next song on the same album comes up, the artwork disappears. I click the back arrow, then now playing and the artwork 'usually' reappears...until the third some comes on. Very annoying. Also, there is sometimes a 10 second pause in between the songs. I do hope they work on fixing this stuff up, especially since we've paid for the service.
Last night, I updated some artwork in iTunes. Both of my iPhones are set up identical regarding iTunes Match etc.
The funny thing is: one phone shows the new artwork, the other one doesn't! I switched off and on all iTunes-related settings so that the Music app is pretty much forced to reload the artwork---and I still get the older versions.
This is ... weird ...!
The funny thing is: one phone shows the new artwork, the other one doesn't! I switched off and on all iTunes-related settings so that the Music app is pretty much forced to reload the artwork---and I still get the older versions.
This is ... weird ...!