iTunes won't install!!

Discussion in 'Mac Apps and Mac App Store' started by cwright, Aug 17, 2005.

  1. cwright macrumors 6502a

    Joined:
    Jan 5, 2004
    Location:
    Missouri
    #1
    it all started with this:
    [​IMG]
    Out of the blue, iTunes won't open. I tried rebooting, repairing permissions, etc. Nothing worked... and I have 2gb of RAM. There's no way that it won't open because there's not enough memory available.

    So I deleted the app and decided to reinstall it. Now I get this:
    [​IMG]
    When I install iTunes again, everything is greyed out in the installer window. This happens both from the iLife 05 CD (4.7.1) and from the downloaded copy from Apple (4.9).

    Please Help!!
     
  2. neocell macrumors 65816

    neocell

    Joined:
    May 23, 2005
    Location:
    Great White North
    #2
    How much memory do you have on your HD (says 3.2GB in your pic, is that correct?)? Could this be too little to allow for OSX's requirements for virtual memory etc so it doesn't let you install it?
     
  3. gekko513 macrumors 603

    gekko513

    Joined:
    Oct 16, 2003
    #3
    The little hard drive space is likely to be the problem. There are some other threads here suggestion that OS X and especially Tiger needs more than 5GB free hard drive space to work efficiently, preferrably more than 7GB, if I remember correctly.
     
  4. cwright thread starter macrumors 6502a

    Joined:
    Jan 5, 2004
    Location:
    Missouri
    #4
    Hmm, didn't really think it would be a hard drive space problem. That's my stock 160gb boot drive that's full. I'll try moving my iTunes library over to the 400gb drive and try installing iTunes again after that.

    Thanks!
     
  5. scoodoo macrumors newbie

    Joined:
    Oct 3, 2006
    #5
    I have been experiencing the exact same problem with installing iTunes-- couldn't reinstall so I deleted it and tried to install from scratch but itunes is greyed out in the installer. I think I have plenty of free space on my hard drive (30 GB free), so I don't know what the issue is at all. I've also tried older versions of iTunes with the same result.

    Anyplace else we can look?
     
  6. crees! macrumors 68000

    crees!

    Joined:
    Jun 14, 2003
    Location:
    MD/VA/DC
    #6
    Nah. I have at most 1.5GB of free space on my system and just did the iTunes install plus all that just came out (10.4.8, iLife updates, Aperture updates, etc...)
     
  7. scoodoo macrumors newbie

    Joined:
    Oct 3, 2006
    #7
    A (Partial) Solution

    I don't know about the memory issue specifically, but i just found the answer to the greyed-out installer problem.

    When you uninstall/delete iTunes from a Mac, there are various directory files you have to delete individually; in your Library there is a folder that keeps track of Receipts for what you've installed. (The instructions that I got for uninstalling iTunes definitely left that key part out.) Go into Library/Receipts and delete any file starting with iTunes and then try to install again.

    Hope this helps.
     

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