Mac Damage Thread

Discussion in 'Macintosh Computers' started by applemacdude, Feb 26, 2004.

  1. applemacdude macrumors 68040

    applemacdude

    Joined:
    Mar 26, 2001
    Location:
    Over The Rainbow
    #1
    Has you mac been damaged and Apple has refused to fix it? My iMac came with a loose Pro speaker plug and it broke and Apple refused to fix it. I bought the imac on the 29th of january. Has this happened to u? Tell your stories...
     
  2. jxyama macrumors 68040

    jxyama

    Joined:
    Apr 3, 2003
    #2
    before people start ranting, let's get one thing out... "damages" must not be accidental. it's manufacturing defect - not damages - that are covered by the warranty. it's not an insurance.

    that said, apple replaced my iPod headphone when the wire cover slipped out and wires became exposed.
     
  3. tjwett macrumors 68000

    tjwett

    Joined:
    May 6, 2002
    Location:
    Brooklyn, NYC
    #3
    still no luck with the corroding palm rests and white spots on the display of my 12" PowerBook.
     
  4. Dont Hurt Me macrumors 603

    Dont Hurt Me

    Joined:
    Dec 21, 2002
    Location:
    Yahooville S.C.
    #4
    My wife has a imac500 who's hard drive went out after 9 months. called Apple they said take it to the nearest Apple reseller and they put in a new drive at no cost. very positive experience.
     
  5. varmit macrumors 68000

    varmit

    Joined:
    Aug 5, 2003
    #5
    answers

    Palm rests will get worn, that is normal use, that is not a defect. As for the white spots, do you mean the white spots that the 15" had for awhile. Or do you mean something else.
     
  6. tjwett macrumors 68000

    tjwett

    Joined:
    May 6, 2002
    Location:
    Brooklyn, NYC
    #6
    Re: answers

    worn is one thing, corrosion of metal after a few months is not what i consider normal "wear and tear". what if your car doors started getting holes in them after 2 months?

    as for the white spots, i've got 2 that i can see. they are about 1/8 to 1/4 of an inch, on opposite sides of the screen. looks like as if my screen were a piece of cloth that had drops of bleach spattered in these two spots. best way i could describe it.
     
  7. m4rc macrumors 6502

    Joined:
    Sep 15, 2003
    Location:
    UK
    #7
    If you have the white spots, I do not understand why Apple wont sort them out for you. They have done/are doing all the others!

    As for the 'corrosion', take it to a higher level with Apple. Has this happened to anyone else? If so, it sounds like an issue, if c

    not, may be something contaminating from your skin, like an aftershave or something, and they are not going to help you. Give it some effort though, and just keep going to the next level with the complaint.

    Marc
     

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