.Mac mail not working

Discussion in 'General Mac Discussion' started by G4scott, Sep 8, 2002.

  1. G4scott macrumors 68020

    G4scott

    Joined:
    Jan 9, 2002
    Location:
    Austin, TX
    #1
    For some reason, my .Mac e-mail address isn't working... Whenever I open Mail, it asks for my password, saying that the server had rejected the one it sent... So, I go to webmail, and it says that it is temporarily unavailable...

    It seems like Apple is updating their hardware, or had a hardware failure... I say that because I think they'd update their hardware at a less critical time...
     
  2. krossfyter macrumors 601

    krossfyter

    Joined:
    Jan 13, 2002
    Location:
    secret city
    #2
    my mail isnt wroking either.

    ive reverted to using my hotmail account. sux.
     
  3. tjwett macrumors 68000

    tjwett

    Joined:
    May 6, 2002
    Location:
    Brooklyn, NYC
    #3
    mine was down too but i'm not home now to check it. on another note i've been getting the same email everyday saying something like "This email has an attachment that contained the Klez(sp?) virus. The virus has been removed." Needless to say i trash it right away. I don't know how this started since only my friends and family have that address. can the "Klez" do anything to OS X/Unix?
     
  4. King Cobra macrumors 603

    Joined:
    Mar 2, 2002
    #4
  5. peterjhill macrumors 65816

    peterjhill

    Joined:
    Apr 25, 2002
    Location:
    Seattle, WA
    #5
    Last week I had problems with mine (and I freaked out). I ended up calling apple and they fixed it. They wouldn't say what they did, but on Sunday, I used the forget password thing, and it wouldn't take my answers, then on monday on the phone with apple, they had me try it, and it worked.

    Call them up with the phone number that is on the invoice.
     
  6. krossfyter macrumors 601

    krossfyter

    Joined:
    Jan 13, 2002
    Location:
    secret city
    #6


    are you on the trial account or pay?


    does it matter for this sort of support?
     
  7. peterjhill macrumors 65816

    peterjhill

    Joined:
    Apr 25, 2002
    Location:
    Seattle, WA
    #7
    Paid account. Though if you have a trial account, I would hope that you would get the same support, otherwise, I would think it was a pretty crappy trial.
     

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