MKV video converted to itunes wont play on AppleTV

Discussion in 'Apple TV and Home Theater' started by Fulgham, Oct 18, 2009.

  1. macrumors regular

    Feb 13, 2008
    Edmonton, Alberta
    So I have an MKV video file that plays fine on my machine using VLC.

    I converted the file using MKV tools 2.2.1 to an MP4 file. Using the attached settings.

    Then i copied the completed file over into iTunes 9.0.1 (9). I now have the file in my movies library in iTunes and can play perfectly fine on machine.

    Now the file will appear on my AppleTV - My Movies folder. (it has not had a chance to copy yet). The file will play on the AppleTV fine via streaming. If I let the apple tv sit and force a sync to copy the newly added file over to the AppleTV, I will now get an unrecognized file type error.

    Any help? Im going bald at 25 over this issue!

    I am currently working around by turning on Custom Sync and removing that file from the list of movies being transferred to the AppleTV. Again the file will play on the AppleTV just fine via streaming, but if i put automatic sync back on the file will not play.

    Attached Files:

  2. macrumors 68000


    Jul 12, 2008
    10th floor
    I've never been able to get converted-mkv's to play well on tv. Sometimes, they screw up iTunes, too. It's like they look compatible but aren't. Sorry that I can't help.
  3. macrumors 6502

    Mar 15, 2006
    In Hell
    I use handbrake to convert MKVs and it usually works fine.
  4. macrumors member


    Dec 22, 2007
    You need to keep within the Apple TV specs:

    (maximum resolution: 1280 by 720 pixels at 24 fps, 960 by 540 pixels at 30 fps) in .m4v, .mp4, and .mov file formats

    I have had this problem on some files when I use handbrake as one of the presets for Apple Tv does not make the output file fit the above specs.

    In the example you showed I would reduce the frame rate to 24fps and make sure that the output file is no bigger than 1280 x 720 then it should be fine you can tweak the output size in settings on handbrake.

    Basically for me the problem is when you get a 1080 mkv file you need to shrink it to fit into 1280 x 720 and make sure the frame rate is 24fps.

    Good luck.
  5. macrumors 604

    Cave Man

    In addition, you need to make sure the video bit rate does not exceed 5.5 mbps.

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