MS Entourage

Discussion in 'Mac Apps and Mac App Store' started by HughJ, Apr 23, 2006.

  1. HughJ macrumors regular

    Joined:
    Feb 21, 2006
    Location:
    Norwich UK
    #1
    Im using Entourage, and recently had to archive and install 10.4.6 everything worked fine, although my connection speed seems to be a little on the slow side, anyhow after the install i opened Entourage and it wont retrieve mail...it goes through the motions of checking for mail, but i have not had anything for days now.


    is anyone able to help, a quick fix maybe?
     
  2. UKnjb macrumors 6502a

    UKnjb

    Joined:
    May 23, 2005
    Location:
    London, UK
    #2
    Please don't take this as an offensive question ---- but you have checked that your account settings haven't been changed as a result of your install, yes? Do you get the little exclamation box in the bottom right of the Entourage frame when it is going through the motions of sending/receiving mail and signifying failure to connect?
     
  3. HughJ thread starter macrumors regular

    Joined:
    Feb 21, 2006
    Location:
    Norwich UK
    #3
    nope it goes through the motions of getting new mail, i get the progress bar come bar....it then checks....and nothing, no exclamations warning icons nothing

    edit: i have checked the settings, and they all seem fine
     
  4. UKnjb macrumors 6502a

    UKnjb

    Joined:
    May 23, 2005
    Location:
    London, UK
    #4
    Hmmm. How about deleting your Entourage preferences file and re-starting it? Add a new, duplicate (but different name) account, entering your account settings from scratch?
     
  5. HughJ thread starter macrumors regular

    Joined:
    Feb 21, 2006
    Location:
    Norwich UK
    #5
    i have already tried the deleting prefs file, but did nothing, but a second account....not a bad idea ill give that a go.



    cheers
     
  6. UKnjb macrumors 6502a

    UKnjb

    Joined:
    May 23, 2005
    Location:
    London, UK
    #6
    Ps

    Just a secondary thought.
    Did you repair permissions and everything after you installed/up-dated your OS?
     
  7. HughJ thread starter macrumors regular

    Joined:
    Feb 21, 2006
    Location:
    Norwich UK
    #7
    no i didn't il do that now :)
     
  8. dops7107 macrumors 6502a

    dops7107

    Joined:
    Mar 19, 2005
    Location:
    Perth, Oztrailya
    #8
    What type of email server is it? POP/IMAP? Can you access the server through Mail or Thunderbird? Can you send email? etc. etc.
     
  9. iSaint macrumors 603

    iSaint

    Joined:
    May 26, 2004
    Location:
    South Mississippi y'all, near the water!
    #9
    Have you checked your email through the ISP's web mail page?

    Maybe no one likes you anymore. :D

    Just kidding...but do check online to see what's in your box
     
  10. HughJ thread starter macrumors regular

    Joined:
    Feb 21, 2006
    Location:
    Norwich UK
    #10
    yup checked online, nothing there, anyway my machine developed a fault after doing a test through disk utility, fine i thought i would archive and reinstall...what a mare, restarted using the OS X DVD, my BT mouse then decided to stop working completely (as my machine does not have BT built in, so as a result im using an early BT dongle...which of course when starting up from the DVD mouse and keyboard wont work) i then found my old wired KB...worked fine, but stil had no mouse, i had to resort to using my GF's dirt cheap wireless mouse from her PC (which worked fine)

    anyhow i rebooted, and then got about 70 mails through..so it seems that people do like me its just some on here that don't :D
     

Share This Page